Mission: TOPdesk helps organizations to improve their services with user-friendly standardized software. Our starting point is the needs of the organization, the people who will be using the software and the customers they will support. Collaboration is essential to these projects, both ...
I have been working at TOPdesk full-time (More than 10 years)
The most striking thing to me, is that the people here really want to help you be happy at your job and develop as a professional. I switched jobs quite a few time within the organization, and every step of the way I felt supported by my manager and HR colleagues to discover what's the best next step for me. That, in combination with a culture that says it's ok to fail, makes it a great learning environment for me.
The flat org structure sometimes resulted in a slow decision-making process, but this has improved over the past few years.
Advice to Management
Try and keep a growth rate that allows you to maintain the culture we have.
I applied in-person. The process took 2 weeks. I interviewed at TOPdesk in May 2017.
At a job fair they took in my CV, offered me an interview the next week. The interview itself was two people, one head recruiter from Manchester that was on a Skype call kind of thing and a team leader from London. Second interview was offered the same day. Interview had a lot of focus on educational choices ie, why my degree or why those subjects in gcse etc.