Working at TOPdesk | Glassdoor.ie

TOPdesk Overview

Delft (Netherlands)
501 to 1000 employees
1993
Company - Private
Enterprise Software & Network Solutions
$50 to $100 million (USD) per year
Unknown
TOPdesk is an international software and consultancy company. Our organization operates based on trust, freedom and responsibility. Experience has taught us that these three elements are the key to innovative projects and healthy growth. We always put people first: we listen to ... Read more

Mission: TOPdesk helps organizations to improve their services with user-friendly standardized software. Our starting point is the needs of the organization, the people who will be using the software and the customers they will support. Collaboration is essential to these projects, both ... Read more

TOPdesk Reviews

4.9
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TOPdesk CEO & Founder Wolter Smit
Wolter Smit
81 Ratings
  • "Supporting your personal development and happiness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Delft (Netherlands)
    Current Employee - Product Owner in Delft (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TOPdesk full-time (More than 10 years)

    Pros

    The most striking thing to me, is that the people here really want to help you be happy at your job and develop as a professional. I switched jobs quite a few time within the organization, and every step of the way I felt supported by my manager and HR colleagues to discover what's the best next step for me. That, in combination with a culture that says it's ok to fail, makes it a great learning environment for me.

    Cons

    The flat org structure sometimes resulted in a slow decision-making process, but this has improved over the past few years.

    Advice to Management

    Try and keep a growth rate that allows you to maintain the culture we have.

See All 107 Reviews

TOPdesk Photos

TOPdesk photo of: Huddle space
TOPdesk photo of: Office space
TOPdesk photo of: Meeting room
TOPdesk photo of: Kanban board
TOPdesk photo of: Roof terrace
TOPdesk photo of: Central staircase
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TOPdesk Interviews

Experience

Experience
85%
4%
11%

Getting an Interview

Getting an Interview
36%
14%
14%
14
11
11

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Lead Generation Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at TOPdesk in May 2017.

    Interview

    At a job fair they took in my CV, offered me an interview the next week. The interview itself was two people, one head recruiter from Manchester that was on a Skype call kind of thing and a team leader from London. Second interview was offered the same day. Interview had a lot of focus on educational choices ie, why my degree or why those subjects in gcse etc.

    Interview Questions

    • What about you makes you good for the lead generation role?   Answer Question
See All 29 Interviews

TOPdesk Awards & Accolades

  • Best Employer - Personal Development, Satisaction, 2013
  • Best Employer, Satisaction, 2015

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