Working at Monese | Glassdoor.ie

Monese Overview

London, England (UK)
201 to 500 employees
2013
Company - Private
Internet
Unknown / Non-Applicable
Competitors

Unknown

When our Founder and CEO Norris Koppel moved to the UK, he struggled to open a bank account. Without a bank account, he couldn’t receive his salary or rent a place to stay. But without an address or UK credit history, he couldn’t open a bank ... Read more

Mission: We’re reimagining the way banking works.

At Monese, we make it easy to manage your money – wherever you are in the world. We create financial freedom for all of us that live, work, travel, study or send money ... Read more

Monese Reviews

  • Helpful (1)

    "Going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monese full-time

    Pros

    Diverse and multicultural team, with some diverse and passionate people. The CEO is passionate about the product, although sometimes it's seems he is living an utopic reality not in touch with what is happening on the company's day to day.

    Cons

    Communication and processes are a hot mess, most of the product teams seem to not even use the product or know how it actually works for the final customer. Customer support is sometimes unaware of the changes made by product teams...
    Management and HR have a total lack of knowledge and care... The whole Covid19 situation was very poorly handed, and dozens of people were dismissed based on a single 5 minutes video speech by the CEO.

See All 50 Reviews

Monese Photos

Monese photo of: Monese
Monese photo of: Tallinn team summer event
Monese photo of: Engineering team offsite
Monese photo of: Our awesome team @ping-pong tournament
Monese photo of: Monese Big Bus Tour
Monese photo of: Ping-pong tournament
See All PhotosSee All

Monese Interviews

Experience

Experience
42%
8%
50%

Getting an Interview

Getting an Interview
67%
25%
8%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Support Specialist Interview

    Anonymous Interview Candidate in Tallinn (Estonia)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Monese (Tallinn (Estonia)) in December 2019.

    Interview

    The interview process was very quickly, one through online video and another took place in the office.
    I was very quickly invited to the second interview, after that immediately received a reply that it went very well and mow they need two references.
    The next day received a letter that they had not yet contacted my references but again yesterday changed that mind. That was really disappointing. Seems like there are some organizational difficulties then..
    Too bad i was really into this job offer.

    Interview Questions

    • Do you know our competitors?
      Your previous role.
      Why did you choose Monese.   Answer Question
See All 12 Interviews

Company Updates

  • 🎨 Product Designer Jefferson Bessa explains our journey from mobile to web. https://bit.ly/2S1wpb9

    Our journey from mobile to web

    Here at Monese, we're committed to providing financial freedom for our customers to live and work anywhere. Listening to our customers' needs and thinking about the borderless generation with an entrepreneurial spirit, we embarked on a journey to expand Monese products from mobile to web.

  • ▶️ Our Head of Market Development Michael Möglich speaks about the main trends shaping the fintech industry: https://youtu.be/vKMXfVbKOx8

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Monese Awards & Accolades

  • Best Challenger-Bank, European Fintech Awards, 2016

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