Working at Metropolitian Washington Airports Authority | Glassdoor.ie

Metropolitian Washington Airports Authority Overview

Work here? Get a FREE Employer Account
Washington, DC (US)
1001 to 5000 employees
1987
Other Organisation
State & Regional Agencies
$100 to $500 million (USD) per year
Unknown

Metropolitian Washington Airports Authority Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John E. Potter
3 Ratings
  • "MWAA Airport Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Metropolitian Washington Airports Authority part-time

    Pros

    Getting to see people from all over the world is a pro. The pay is also good for the amount of work we do.

    Cons

    After working there for a while, passengers start getting on your nerves and it gets a little overwhelming and frustrating.

    Advice to Management

    We need more officers because we have passengers waiting in triage for up to two hours. Also, some ambassadors and officers are so rude to the passengers, and can't give the patients they deserve. It makes it seem like our only goal is to provide customer service, not quality customer service.

See All 19 Reviews

Metropolitian Washington Airports Authority Interviews

Experience

Experience
57%
14%
29%

Getting an Interview

Getting an Interview
76%
12%
12%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Contract Specialist Interview

    Anonymous Interview Candidate in Washington, DC (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Metropolitian Washington Airports Authority (Washington, DC (US)).

    Interview

    Applied through MWAA website, received offer for interview about a month later. Interviewed with department head, who asked from a list of prepared questions. Comfortable experience. Questions were pretty straight forward.

    Interview Questions

    • What is a situation where you had to deal with an angry customer or situation where things didn't go as planned.   Answer Question
See All 8 Interviews

Metropolitian Washington Airports Authority Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Metropolitian Washington Airports Authority? Share Your Experiences

Metropolitian Washington Airports Authority
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or