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GVC Group Overview

Gibraltar (Gibraltar)
10000+ employees
2004
Company - Public (GVC)
Internet
€2 to €5 billion (EUR) per year
Bet365, Paddy Power Betfair, William Hill
GVC Holdings PLC is a multinational sports betting and gaming AIM listed company. Established in November 2004, we contemporaneously acquired the business of CasinoClub and were admitted to trading on AIM just one month later.
Our product range includes sports betting ... Read more

Mission: We seek the best people to help us achieve this, with one philosophy to unite us: ‘we want to, we can do, we shall do - we never give up’. We want our people to work hard, play hard and wake up each morning excited about how they are going to make a ... Read more

GVC Group Reviews

3.4
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Approve of CEO
GVC Group CEO Kenneth Alexander
Kenneth Alexander
75 Ratings
  • "Customer Service Rep"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Customer Service Representative in Dublin, Co. Dublin
    Former Employee - Bilingual Customer Service Representative in Dublin, Co. Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GVC Group full-time (Less than a year)

    Pros

    Friendly atmosphere in the office, everyone nice and helpful, HR easy to talk to.

    Cons

    Found it too difficult to not feel sorry for customers over the phone, and quite upsetting dealing with difficult or rude customers.

    Advice to Management

    Shorten the training, or else more breaks. Very difficult to concentrate in the small conference room for long hours.

See All 265 Reviews

GVC Group Photos

GVC Group photo of: Gala coral offices
GVC Group photo of: LC2 in Stratford
GVC Group photo of: Our tech hub in Here East
GVC Group photo of: LC2 crew
GVC Group photo of: One New Change office
GVC Group photo of: Head office
See All PhotosSee All

GVC Group Interviews

Experience

Experience
72%
8%
20%

Getting an Interview

Getting an Interview
76%
12%
4%
4
4

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Dublin, Co. Dublin
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at GVC Group (Dublin, Co. Dublin) in October 2015.

    Interview

    I was interviewed over the phone by a recruiter, who then forwarded my CV to the HR in the Sportingbet office in Dublin. The recruiter then scheduled an interview, which was just a quick chat about my CV, as well as a language proficiency test (as I was applying for a bilingual position).

    Interview Questions

    • Tell us about a an experience you had with a difficult customer and tell us how you resolved it.   Answer Question
See All 26 Interviews

GVC Group Awards & Accolades

  • Best Bingo TV Advert, WhichBingo Awards, 2015
  • Best Poker Software Supplier, EGR North America, 2015
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