Coupa Software Inc

At Coupa, we don’t believe in “customer satisfaction”. We believe in customer success. We don’t seek to make our customers feel satisfied (although it is nice when this happens) - we want to do everything in our power to make them actually successful in achieving their goals and satisfying their organizational missions. If our customers are successful, then we are successful. That’s why, no matter what, we establish and track a set of measurable, quantifiable factors for our customers that highlight the real value they are receiving and the success they are achieving.

We firmly believe that we are accountable to our customers to produce results. That is why achieving real, tangible results is built into the DNA of our company and every employee and partner we work with. We see this as our most important responsibility, day in and day out: to produce results for our customers and in all our efforts. It’s easy for an organization to focus on a lot of different things, but at Coupa, we believe that focus - on a daily basis - ought to be on producing some kind of result, and making sure you are getting something done versus simply processing things.

There is no such thing as human-made perfection. The idea is not to be excellent, because true excellence in this sense doesn’t exist. As long as you’re consistently striving toward excellence, you’ll constantly be getting better. For us, striving for excellence is about never lowering the bar. We strive for excellence by raising the bar for ourselves and our customers. We constantly ask how we can be better than we were yesterday. This way of thinking ensures that our customers are not only successful and receiving great results, but are getting the very best we can offer, every day. We are constantly striving to improve and innovate, which means our customers can and should expect that they will continue to benefit from our continued quest for excellence.

Coupa culture is somethin’ else. We get it done.

Our employees are talented, creative, collaborative, bright, energetic, passionate, and extremely hard-working. We recognize that our employees are the ones who make it happen. 

Visit our Career Page to learn more about what makes Coupa a Great Place to Work and follow us on Instagram #CoupaLife to see spotlights on employees' activities and families.

Learn more about working at Coupa: http://www.coupa.com/careers/

TOP REASONS TO JOIN OUR TEAM

• Be a part of a world-class team of winners at a company that is the leader in its space
• We are changing the way the value of enterprise software is sold
• Join a team that is enabled for success with great support across the company
• Get rewarded for your efforts with highly competitive compensation packages, and company-wide recognition
• Grow at Coupa, where your opportunity to advance is based on performance and success
• Participate in the growth of a new emerging market leader

JOIN A WINNING TEAM

Be part of a company that's been named a leader for the fifth consecutive time by Gartner 2020 Magic Quadrant for Procure-to-Pay Suites. Read more.

Coupa has many initiatives, driven by Employees to impact real change. Visit https://www.coupa.com/dei/ to learn more about what we are doing to make a better future for all. 

Coupa Cares. We care about our Business Spend Management Community of customers, prospects, partners, and employees, but most importantly, we care about our world. The Coupa Corporate Social Responsibility (CSR) Program encapsulates Coupa’s core values of ensuring customer success, focusing on results, and striving for excellence to positively impact both local and global communities. As a global company, we recognize our accountability to improve the communities in which we operate while mitigating any unintended negative impacts caused by global business interaction. From employee Volunteer Time Off (VTO), to environmental efforts, to funding global causes, Coupa is dedicated to giving back for the greater good.

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