Working at Bol.com | Glassdoor.ie

Bol.com Overview

Utrecht (Netherlands)
1001 to 5000 employees
1999
Subsidiary or Business Segment
Internet
€1 to €2 billion (EUR) per year
Unknown
We are the largest online retailer in the Netherlands and Belgium.

Our story started back in 1999 when we opened a online book store. Nowadays our customers always find what they are looking for. We offer an infinite choice in price, deliver options and ... Read more

Mission: By 8.5 million customers. This is what bol.com is all about. Whether you work on front-end or back-end tooling, all of our IT endeavors are geared towards optimizing the customer experience.

We also stimulate growth through training programs, hackathons ... Read more

Bol.com Reviews

4.3
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Bol.com CEO Huub Vermeulen
Huub Vermeulen
11 Ratings
  • Helpful (9)

    "Low salaries and quickly deteriorating environment (Definite no-go for expats)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Utrecht (Netherlands)
    Former Employee - Anonymous Employee in Utrecht (Netherlands)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bol.com full-time (More than 3 years)

    Pros

    - Used to be technically interesting company before it started to become chaotic (not-well managed growth) so still there are some traces of technically challenging work in some groups

    Cons

    - From software engineering practices not as solid as advertised
    - Low salaries and management is in denial of it. Comes up with their analysis which is, of course, does not reflect the realities of the market
    - Friction (though became less by time) about the use of English in communication.
    - Highly political environment (lots of gossip, exclusion in decision making). Basically talkers' heaven and hackers' hell...
    - Indifference to the violation of work ethics (such as accusing people but not able to back it up) if it is done by Dutch colleagues. On the contrary putting a magnifying glass for minor reactions, the resistance of expats.
    - In conflict situations, using "accept feedback" as a tool of harassment. E.g. if you think you are right and making it clear, what you hear will be "please reflect this situation on yourself and accept the feedback" translates as we do not hear you, please shut up and do what we say.
    - Witnessed several situations where expats (particularly non-EU) harassed with "we will not extends your contract unless you do this and that" where mostly this and that are non-actionable vague comments
    - There are groups in company which excludes everyone else from the decisions and go re-invent the wheel (writing message broker, poor wrappers around cloud tools etc etc) then force you to use them
    - Finally poor location

    Advice to Management

    Please
    - Reconsider paying engineers more
    - Minimize politics and bring some meritocracy
    - Respect all of your employees but particularly your expat employees. Nice that you are trying to hire people from all around the world but you have to remember that you are bringing a lot of people from different cultures and backgrounds. However, you can not expect them to behave as you wish, get paid relatively less and be very talented at the same time.
    bol.com needs a major update...

See All 94 Reviews

Bol.com Photos

Bol.com photo of: bol.com vrijmibo
Bol.com photo of: Company Party
Bol.com photo of: bol.com office
Bol.com photo of: bol.com office
Bol.com photo of: bol.com office
Bol.com photo of: soccer field
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Bol.com Interviews

Experience

Experience
64%
12%
24%

Getting an Interview

Getting an Interview
47%
33%
12%
4
4

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (17)  

    Senior Software Developer Interview

    Anonymous Interview Candidate in Utrecht (Netherlands)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Bol.com (Utrecht (Netherlands)) in June 2015.

    Interview

    Codility test before 'screening' interview with a manager. Technical assignment before technical interview with another manager and a developer. 3 IQ/comprehension tests. Background checks before signing a contract. Required certificate of good conduct from the Justice Department.

    Interview Questions

    Reasons for Declining

    I was offered 'medior' instead of senior position and corresponding reduced salary. Only 1 year contract with a 1 month trial period. Insanely strict employee handbook with rules for everything. Unpleasant and archaic recruitment process that reduces humans to numbers.

See All 25 Interviews

Bol.com Awards & Accolades

  • Sterkste Retailmerk(Retailmerk), Retail Merkenonderzoek, 2015
  • Beste Online Warenhuis en Beste Mobiele Webwinkel(Online Warenhuis / Mobiele Webwinkel), Thuiswinkel Awards, 2015
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