Auth0

Cons

INTERVIEW PROMISES: They use bait & switch tactics to get you to the interview then make promises they don't deliver on. Thought I was interviewing for a AE role but got told everyone without exception has to start as an SDR due to the complexity of the product but was assured I would get fast tracked to AE in 6 months after once I learned the product/processes as an SDR. JOB REALITY: I was reluctant but impressed with the people & company took the gamble and quickly learned the promises were all snake oil. Further, SDR's are separated into inbound & outbound teams BUT outbound reps have the same quarterly target as inbound reps. That is beyond stupid! Cold calling outbound reps will never match the results of inbound reps jumping on warm inbound leads requesting demos & pricing. Getting paid for your hard work is like collecting all the Infinity Stones and defeating Thanos as there is a long, detailed list of criteria for any opportunity to get AE Qualified. Basically, unless an opportunity is highly likely to convert this quarter it gets rejected and you earn nothing. Management want Enterprise size deals but expect them to convert into a sale after one discovery call. Territories kept changing every single quarter. This is beyond frustrating and prevents you from building any momentum as you're refocused every 12 weeks. I was ready to quit shortly after joining when I quickly realised I was sold a fairytale and now stuck in a dead end job designed to make earning commission as difficult as possible but suddenly COVID hit so I stayed put, as a lousy job is better than no job when the economy is shutting down. I will give management credit for the way they managed COVID. The CEO put everyone at ease that no one would lose their job because of the pandemic at stuck to that.