Working at Appirio | Glassdoor.ie

Appirio Overview

Indianapolis, IN (US)
1001 to 5000 employees
2006
Company - Private
Consulting
€100 to €500 million (EUR) per year

Company Updates

  • How do you have fun with your coworkers? One of the many ways we bring fun to work is by having office game nights!

    Indy Game Night: Making Our Own Fun

    My biggest fear when I got out of college was that I would end up in a job where I was a lifeless drone, working strictly for the corporate good. I didn't want to go somewhere where "Casual Friday" was the way you had fun.

  • Board games at work? Appirio has seen success using play to engage and train employees.

    Work or Play?: Appirians Learn the Basics One Turn at a Time

    I've always been a bit of board game nerd. It stems back to my childhood where "Life" was my game of choice (the irony of wanting to adult). I never lost that itch to play board games, and I can be very determined toward my friends and family when it comes to a game night.

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Appirio – Why Work For Us?


What we do at Appirio:

Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. With top awards in 2016 as “Best Places to Work in Indiana” and “Tech Company of the Year Mira Award” to now being “FlexJobs 100 Top Companies with Remote Jobs in 2017”, Appirio offers a different working experience. Experience Appirio today!

5 Things That Set Us Apart:

1. We Work Differently: A Culture of Outcome-Oriented Consultants
Our outcome-oriented consultants - many of whom are practitioners themselves - challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experiences.

2. Actionable Strategy
Our strategic guidance focuses on the investments in people, process, and technology to spark change and deliver results in days and weeks, not months and years.

3. The Appirio Cloud Management Center
We deliver every project using the Appirio Cloud Management Center - a one-of-a-kind suite of applications, pre-built solution accelerators, and access to a 1 million-member crowdsourcing community.

4. Cloud Management
We provide ongoing advice, enhancements, support, and administration of your cloud solutions, allowing you to focus on transforming your business.

5. We Practice What We Preach
We run our own global business 100% on cloud-based technology.

Quick Facts:

  • Offices in the U.S., U.K., Ireland, India, and Japan
  • Headquartered in Indianapolis, IN, U.S.A.
  • 2,000 + Appirians around the globe
  • 700+ satisfied enterprise customers
  • Award Winning Culture

 

The Virtuous Cycle:

Today, organizational growth and success requires that you provide world-class experiences for both your customers and workers. Yet too often, legacy systems and processes along with the antiquated way traditional service partners work, makes transforming those experiences an overwhelming challenge — resulting in getting stuck and settling for the status quo. Appirio delivers a different experience. Our free-thinking consultants — many of whom are practitioners themselves — challenge conventional thinking to lead your organization in the creation of next-generation Worker and Customer Experience by first creating actionable strategies to deliver results quickly, and then helping you adapt to a new experience-driven era over time.

We believe Worker and Customer Experience are intrinsically linked and must be addressed together. By leveraging cloud technology, new ways of working like crowdsourcing, and using solution accelerators to rapidly build and integrate solutions, customers can create both amazing Worker and Customer Experiences that drive profitability and growth.

A Thriving Appirian:

Over the years we’ve identified some commonalities among our Thriving Appirians. Check them out!

#NoBS:

You’re a change agent; you take ownership of your work, your company, and your customers

#GoAllIn:

You go all in every day and are passionate about what you do

#BeTheFun:

You are fun, collaborative, and a true teammate

#GetYourHandsDirty:

You go above and beyond for your team and don’t mind getting your hands dirty

#CustomerFanatic:

You are customer-centric and will be a fanatic for your customers

A Different Experience at Appirio:

We believe in the Virtuous cycle, which means we want all Appirians to be energized, loyal, and engaged. But most importantly we want Appirians to have fun at work and so our programs are designed to do just that. Volunteering through a Silver Lining activity, learning health & wellness tips through our CloudFit program, working remotely on a challenging client engagement, or attending an Appirio hosted meetup for Happy Hour all provide avenues for our fun & inclusive culture to come to life.We believe that a diverse and inclusive workforce is key to building meaningful relationships and delivering the best results to our clients. That’s why we focus on hiring the best people with unique skills and backgrounds-not just the right keywords on a resume. The Worker Experience we provide to Appirians has been nominated for multiple awards.

Appirian Benefits and #WorkPerks:

The Appirio Worker Experience is friendly, fun and fueled by passion. Our employees are our most valued resources and the basis for our success, which is why we offer an extensive benefit program that best suits your needs. Therefore, we are proud to offer the following benefits:

  • Generous Paid Time Off program (including paid holidays, company wide volunteer days, Volunteer Time Off, and parental leave)
  • Competitive Health Insurance offerings (Medical, Dental, Vision, Savings & Spending Accounts)
  • Rewarding Cloud Fit Program (Fitness Reimbursement, Challenges, Events, & Overall wellness education seminars)
  • Robust Learning & Development programs
  • Attractive Employee Referral Bonus Program
  • Engaging Remote Culture & Flexible Work Arrangements
  • Adoption Assistance Benefit
  • Commuter, Parking, Transportation, and Mobile Phone Programs
  • Outstanding Savings and Income Protection Programs such as 401(k), Short and Long Term Disability, Life, Accident, and Pet Insurance Benefits

 

Silver Lining-”Deeply Passionate People Who Go Out and Make Things Happen”

 The Silver Lining was launched in 2010 through the passion of Appirians who have made giving back and sustainability part of their personal and professional lives.

The mission of The Silver Lining is to leverage Appirio’s time, talent, and technology for social good by mobilizing and supporting employees in delivering measurable impact throughout the communities where we live and work.

We support this mission through three initiatives:

  • Cloud Acceleration Projects:  We provide pro-bono professional services to support the adoption of cloud technologies in a select number of nonprofits each year. Targeted projects have included Code2040 and Perkins School for the Blind.


  • Company-Sponsored Group Volunteer Activities:  We coordinate ongoing group volunteer opportunities for employees, including volunteer events during new employee orientation, regional volunteer events throughout the year, and one global corporate-wide volunteer day each year. These volunteer opportunities are designed to build team while enabling employees to make a tangible difference in their local community.


  • Paid Volunteer Time Off: We believe in supporting and sustaining a culture of volunteerism throughout the company by providing eight hours of paid time off each year to jump start an employee’s pursuit of a personally meaningful volunteer activity on company time.


Appirio has contributed over 29,000 hours of community and pro–bono services and has provided over $565,000 in cash and product donations to charitable causes through the Silver Lining.


Appirian Leaders:

Appirio’s leadership team maintains our focus and inspires a relentless commitment to delivering outstanding results for our customers & employees.


Chris Barbin, CEO

Chris has been CEO of Appirio since its inception, guiding the technology-enabled services company to become one of the thought leaders in cloud computing. Chris brings extensive operations, consulting, professional and technical experience to Appirio, and has grown the company to more than 2,000 cloud experts across the globe. He has been named a World Economic Forum Technology Pioneer, an Ernst & Young Entrepreneur of the Year finalist, and has been recognized by the New York Times for his leadership philosophy.

Fun Facts:

  1. Frequently found wearing flip flops & jeans.
  2. Favorite vacation spot is Mexico and really enjoys tequila.
  3. He is a running fanatic.


Kimberly Heger, Sr. Director Change & Culture

Kim spent the first 14 years of her career in corporate HR roles, starting in career development, talent acquisition, employee relations, wellness, and then learning and development. Her focus has always been on the people side of the business. In 2007, she left Corporate America to join a boutique consulting firm called Knowledge Infusion, and leveraged her background in HR to help organizations develop Talent Management strategies with an emphasis on people, process, and technology. In 2012, Appirio acquired Knowledge Infusion and thus her Appirio adventure had begun. She had many successful years in a new practice called Change Enablement, that focused on developing change management strategies and plans to ensure the successful adoption of new ways of working. After building a successful practice and team of 20+ consultants, she wanted to do something different. With the acquisition, a new position was created which Kim stepped into as our Sr. Director of Culture & Change!

Fun Facts:

  1. Minnesota Native, transplanted to Indianapolis but never lost her love for hockey. Avid fan and player on a coed league.
  2. Crazy fitness guru, loves to run destination marathons or 1/2 marathons.
  3. Loves to travel, explore new areas of the world and embrace local culture.


Sherria Reid, Sales Manager

Sherria Reid has an educational background in Computer Science and Public Health where her dream was to become a pediatric cardiologist. Although that was the goal, she started her career in telecommunications at Nortel in a hybrid engineering and sales manager role. When Nortel was acquired and Sherria was laid off, she took advantage of the opportunity by taking a four month sabbatical where she then got engaged and went on a lengthy vacation. What a great time! She then went on and spent ten years at a small, private software and services company called RWD. For a decade, she worked hand-in-hand with the SAP education and quality risk mitigation in a variety of roles including: pre-sales engineer, channel manager and a direct sales manager. Sherria started with Appirio in March 2017 and ultimately chose Appirio because of the culture and transparency. She was truly looking for a honest employer and after being referred by an old co-worker, she gave it a try. With all her years surfing through Glassdoor, she never saw a higher approval rating for a CEO. In order to truly understand how Chris Barbin obtained such a high approval rating she asked him directly. He shared it was his transparent and appreciative attitude he continually strives to demonstrate to all Appirians..

Fun Facts:

  1. Moonlights as an extreme couponer and bankruptcy petitioner.
  2. Was married in Puerto Rico and made everyone at the wedding get in the ocean fully clothed!
  3. Passionate about Traumatic Brain Injury (TBI).


Joe Castro, VP & Cheif Architect, Salesforce

Joe is VP and Chief Architect of our Salesforce Practice. He is also a Certified Technical Architect, which means you can usually find him engaging clients to best leverage Salesforce for their complex business needs. Over the past 20 years, he has worked in various development areas, architecture, process design and leadership roles; with the past 10 years focused on Salesforce and SaaS technologies. His accomplishments include business development, advisory, and delivery on 20+ Salesforce projects focusing on large and diverse global user communities and complex integration requirements to enterprise systems. Joe joined Appirio with the charge to organize and develop a world class Salesforce Technical Architecture practice. As Appirio's Chief Architect, Joe focuses on attracting, retaining, and inspiring the top Salesforce Technical Architects in the industry by driving continuous learning practices, by promoting thought leadership initiatives, and by fostering a collaborative environment.

Fun Facts:

  1. Married to Susana and father of two boys and two girls.
  2. Avid wakeboarder and wake surfer.
  3. Enjoys relaxing on the beach in Port Aransas, Texas as well as in Susana's native Portugal.  


Rowena Nicolas, Principal Consultant

Rowena received a BA degree in Industrial and Organizational Psychology with a minor in Human Resources Management.  She spent the first 13 years of her career in corporate HR with the focus on Compensation and HRIS.  Upon implementing Workday as a customer she knew that she wanted to spend the next phase of her career doing consulting work particularly implementing Workday.  She started her Workday experience with update 8, which is now up to the 28th update. Rowena has been at Appirio for 6 and a half years being one of the first functional Workday HCM consultants.  Her background with defining processes and needs of an organization to track the workforce population has been instrumental.  She understands where our clients are coming from and what their needs are since she's been in their shoes.  At Appirio, she has been in roles from individual contributor to leadership roles to help grow the practice to where it is today.  Today she is focused on the data architect and data conversion aspect of implementations.

Fun facts:

  1. Travels to Hawaii at least every other year.  Loves the tropical weather, the warm beach nearby, and the local foods.  Her favorite island is Maui.
  2. Born and raised in the bay area of California.  Has never left California nor does she plan to despite the crazy cost of living.
  3. Still in nostalgia mode of the Golden State Warriors winning the 2017 NBA Championship.  

Appirio Reviews

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Appirio Global Business Head Erik Duffield
Erik Duffield
0 Ratings
  • Featured Review

    Helpful (3)

    "Great company to work for - still happy after 3 years and an acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Salesforce Consultant in London, England (UK)
    Current Employee - Senior Salesforce Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appirio full-time (More than 3 years)

    Pros

    When I joined Appirio, I had been working at other consultancies and thought to myself that it will be the same type of thing, just with a different label. While cynical at first, the company has proved me wrong.

    Firstly, the culture is fantastic. I have never worked at an organisation where there is so much trust. I've personally never been micromanaged and I have the choice to work at home or in the office. Though ultimately, we work where it will be best for our clients. The office itself is open plan and in a WeWork office in London. It's not stuffy, it's laid back and there are loads of perks like snacks and drinks, pub nights, pizza meetings and breakfasts.

    Second is the tools. You are given the tools to work from anywhere as long as there is an internet connection. The ease of connecting to the company systems is fantastic as all the company systems are cloud based. You get the choice of a new Macbook Pro or Dell laptop, screen for your home office and a phone (if needed). It's probably been the only company that I've worked at where I haven't received the cheapest option from the hardware supplier! Appirio also have great IT support - just create a ticket and it's all logged in Salesforce. Full transparency of where your request is and no having to wait on the end of a phone line listening to dodgy hold music.

    Third is the knowledge sharing and support. I had previously worked at companies that had aspired to be at the level of knowledge sharing that Appirio is at. There are Centre of Excellence groups for various clouds and systems that you consult in or have an interest in. You can participate in these to receive help or offer help to other employees. These networks are worldwide as well, which is important so regional silos are not created. We have a library of re-usable assets so that we do not have recreate everything from scratch each time there is a new project. Then, there is a the fabulous discussions email group. Anyone can email this if they are seeking help and anyone from the newest graduate recruit, to an MVP or the CEO could respond!

    Career wise, it was one of the best decisions I made. Appirio has given me the opportunity to grow my career, support to take all the certifications I want and work on lots of interesting projects.

    Cons

    It's not without the normal challenges that go with a consulting career. At times, you're expected to go above and beyond, work late nights or weekends to get things done. You need to be able to travel. You need to be able to travel at short notice too! But...this is a fairly common issue with any consulting or project-based type job.

    If you see yourself as an "all-rounder" in terms of PM, technical and BA skills, it's a little hard to apply this within Appirio's method of working using the Appirio Way. The roles and responsibilities are very defined between all the roles and it's difficult to switch from one to the other.

    Advice to Management

    After the acquisition, there was uncertainty that processes, culture and tools would change for the worst. So far this hasn't happened so please keep it that way!

See All 392 Reviews

Appirio Photos

Appirio photo of: Indiana Blood Drive
Appirio photo of: A ping pong break is the best type of break.
Appirio photo of: Ascend class exploring Indianapolis
Appirio photo of: Work from anywhere at Appirio -- even a hammock!
Appirio photo of: Sydney Salesforce World Tour
Appirio photo of: poolside party
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Appirio Interviews

Experience

Experience
62%
13%
25%

Getting an Interview

Getting an Interview
40%
26%
14%
11
5
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Senior Business Analyst Consultant Interview

    Anonymous Employee in Indianapolis, IN (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5+ weeks. I interviewed at Appirio (Indianapolis, IN (US)) in March 2018.

    Interview

    The interview process took well over a month, but it was very organized. Expect phone or video interviews with a recruiter, a culture fit interview, a technical competency interview, and likely an interview with the hiring manager. After the remote interviews, I was offered an opportunity to visit the Indianapolis office for a round of four in-person interviews. This was a great opportunity as it gave me the chance to get a better understanding of the company culture.

    Overall, a positive interview process, but it went a little longer than expected. I can see the potential to lose qualified candidates who are looking for a quicker process.

    Interview Questions

See All 179 Interviews

Appirio Awards & Accolades

  • Best Places to Work in Indiana (Large), Indiana Chamber of Commerce, 2015
  • Healthiest Employer Silcon Valley, Silicon Valley Business Journal, 2014
  • Leadership in Community Service and Corporate Social Responsibility, Association of Marketing and Communication Professionals (AMCP), 2014
  • CRM Market Leaders - Consultancies award, CRM Magazine, 2015
  • Best Cloud Consultancy or Systems Integrator, The Cloud Awards, 2013
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