Working at Abtran | Glassdoor.ie

Abtran Overview

Cork
1001 to 5000 employees
1997
Company - Private
Consulting
Unknown / Non-Applicable
Unknown
Abtran is a leading provider of Customer and Business Process Management services.

Trusted by clients in highly-regulated sectors – Energy, Water, Utilities, Financial Services and Government – we design and deliver end-to-end service ... Read more

Mission: Whether this job is early in your career or you are joining us with a lot of previous experience, our mission at Abtran is to make it easy for you to learn, grow and develop your skills. Our culture is open and all of us here in Abtran want to share know how with you and also ... Read more

Abtran Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Abtran CEO Pat Ryan
Pat Ryan
64 Ratings
  • Helpful (1)

    "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor
    Former Employee - Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Abtran full-time (More than a year)

    Pros

    Young colleagues that support each other

    Cons

    Pay is too low. They are getting double the amount for every staff member hired from their contractors. Expectations are too high for minimum wage. Staff morale is very low. No appreciation from management. No motivation. Very badly run. It’s a pity. Training provided is horrendous. Team leaders are frustrated and not able to keep up with their role. More than likely because they are inexperienced and dumped into the deep end.

    Advice to Management

    Management should be more experienced and paid more.

See All 199 Reviews

Abtran Photos

Abtran photo of: Charity Day
Abtran photo of: Halloween 2017
Abtran photo of: Halloween 2017
Abtran photo of: Thomas Barr Visit
Abtran photo of: Summer BBQ
Abtran photo of: Summer BBQ
See All PhotosSee All

Abtran Interviews

Experience

Experience
67%
20%
13%

Getting an Interview

Getting an Interview
68%
11%
9%
4
4
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Advisor Interview

    Anonymous Employee in Cork
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2 days. I interviewed at Abtran (Cork) in October 2017.

    Interview

    Interview was quite easy. Interviewed by 1 team leader and 1 Morgan McKinley recruiter. Took about half an hour. Competency based questions. Got job offer straight after. Started work week after interview.

    Interview Questions

See All 46 Interviews

Abtran Awards & Accolades

  • Deloitte Best Managed Companies, Deloitte Best Managed Company, 2017
  • Deloitte Best Managed Companies Awards, Deloitte Best Managed Company, 2016
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