- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate San Francisco 8.7% higher than the overall average
I have been working at Glassdoor full-time (More than a year)
I love being on the CS team at Glassdoor. We've been through a lot of changes in the last 12-14 months, but it finally feels like we're getting into a groove. Our fearless leader has worked hard to make CS a great place to work throughout the company. He sets clear goals and executes. End of story.
The partnership with Sales in particular has drastically improved in the past few months. It truly feels like we're on one team now and we feel more love and respect from our counterparts there.
Reporting for our KPIs is very behind. Leadership knows this and is working on it, but it still feels like the bar is set without giving us the tools & reporting to get there. Hard to feel like you're set up for success this way.
Advice to Management
Invest more resources in the CS Operations Team so we can deliver against deadlines.
I applied through a recruiter. The process took 2 weeks. I interviewed at Glassdoor (San Francisco, CA (US)) in April 2019.
The interview process took 2 weeks. I had 1 initial technical phone screen with the Director of Engineering. Received an email from HR the next day for my availability to schedule an onsite interview. Onsite interview consisted of 7 interview rounds and were very well designed to cover all sections of SDLC eg frameworks, algorithms, system design, database, product etc. The interviewers were very knowledgeable, polite and easy to talk to and also in providing clarification to my questions and hints if required during our brain storming sessions. At the end of each interview session I was given a chance to ask questions which helped me understand a lot about the company culture and teams. HR team was very responsive to my emails and requests and helped me a lot throughout the entire process. They took time to walk me through the entire process before the interview and sent me few guidelines for the interview as well which I think was really helpful. I was able to meet in person with Director of Engineering couple of times to ask few additional questions even before I accepted the offer.