- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Glassdoor full-time (More than 3 years)
Glassdoor was my first job right out of college. I moved to a new city where I didn't know many people. The reason why I wanted to work at Glassdoor was that I believed in the product and it was something that was useful to me in my job search. Little did I know that a short three years later I would be looking back at my decision to accept my first job at Glassdoor as one of the best decisions of my life. Many of my closest friends were made through my time on various teams throughout the Glassdoor organization. I know every review says it...but the best part of Glassdoor is truly the people.
- Career Progression -
There are plenty of opportunities for promotions for top performers. If you work hard and stand out, you absolutely will be moved from role to role quickly.
I've had four managers at Glassdoor and every single one of them has been wonderful.
Top performers are compensated like top performers. The ability to both hit and exceed quota is very real and can be accomplished by anyone who is willing to put in the work.
Top of the line (and free) health/dental benefits with a ton of fun stuff around the office. Snacks, beer, ping pong, and darts.
Amazing flexibility based on manager and position. Employees are treated like adults and allowed to WFH or take PTO when needed.
Any company has cons no matter how great it is. Glassdoor has always done a good job taking feedback both from public reviews and internal feedback and laying out a plan to make changes. However, it sometimes takes longer to accept/see the issues and put into place fixes since we've grown so quickly.
Many of our systems are very, very, very broken. This can occasionally lead to over or underpayments that you as an employee you have to watch out for. This SEEMS to be getting better lately and I know is top priority to be fixed this fiscal year.
As a sales rep, your compensation is tied to your clients paying (or not paying) your bills. This means that you are often times working with the Billing Department to resolve payment issues for clients. Our Billing Department is painfully understaffed and emails/Slack messages go unanswered for weeks creating tough situations with clients who expect resolutions quickly.
Advice to Management
Keep putting your people first, we all love you for it.
Focus on the Billing Department, we're losing revenue due to a lack of accountability and responsiveness.
Put people into Sales Operations leadership positions who have experience setting up and managing our systems. You've clearly noticed the issues and seem to be on the right track.
I applied through an employee referral. The process took 1+ week. I interviewed at Glassdoor (Chicago, IL (US)) in July 2016.
The interview process at Glassdoor was extensive but very pleasant. I had a total of 7 different meetings from a phone screening, to a sales pitch, to in-office interviews. The process moved quickly which was great. Everyone I spoke with and interviewed with was friendly and very eager to answer any questions. It was great experience!