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Delta Air Lines Flushing, NY (US)

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Delta Air Lines Flushing, NY (US) Reviews

  • Helpful (5)

    "A world-class airline that manages to take care of employees, passengers and shareholders."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Customer Service in Flushing, NY (US)
    Current Employee - Airport Customer Service in Flushing, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time (More than 3 years)

    Pros

    Forward-thinking company, great tradition of customer service, savvy and supportive management, amazing non-rev travel (to six continents!), substantial profit-sharing

    Cons

    No union (but this is a credit to good management), low pay for ground jobs, hard to supplement Ready Reserve status with other full-time employment

    Advice to Management

    Profit-sharing (and non-rev travel) is great but in the meantime some employees struggle on low salaries, especially in places with high cost of living. Pay scales ought to reflect cost of living, and a part-time distinction should better allow for other work/life commitments. Otherwise, keep doing what you're doing - we are proud to be your Delta family.

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Delta Air Lines Flushing, NY (US) Salaries

Salaries in $ (USD)
Average
Min
Max
About $33k - $78k
$33k
$78k
About $33k - $78k
$33k
$78k
About $31k - $37k
$31k
$37k
About $31k - $37k
$31k
$37k
1 employee salary or estimate
About $86k - $101k
$86k
$101k
About $86k - $101k
$86k
$101k

Delta Air Lines Flushing, NY (US) Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

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  1. Helpful (1)  

    Customer Service Agent (Ready Reserve) Interview

    Anonymous Employee in Flushing, NY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines (Flushing, NY (US)) in May 2015.

    Interview

    I applied online for the position back in February of 2015. I received a phone call March 1st and was approached to participate in an phone interview. Everything went well and I was informed that I would hear from my own personal recruiter at a later date to follow up with an in person group interview. Due to an accident with the airline company and their own investigation.. The interview process was put on hold for about 2 months. The group interview itself was a positive experience. We were given free merchandise with the company's logo and were sent to sit in a conference room. With a group of 8 other candidates we were met with current agents and representatives of the company who told us nothing but great things of what to expect and what not to expect. A slideshow of over 3 videos were on hand to give us more of an in depth look at the company's legacy and what was meant for us to achieve if a job offer was given. After the group interview we were then sent down to the hiring office to have one on one interviews with the hiring team. All questions in the one on one session had to be answered in a 5 point response.

    Interview Questions

    • Name a time where you dealt with a difficult customer and how did you go about rectifying the situation.   Answer Question
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