Village Vets Mission: Making lives better through excellence in veterinary care while truly caring for the best interests of our patients, customers, and colleagues.

Village Vets Goolds is seeking an enthusiastic, motivated, and compassionate Front Of House Representative to join our amazing team.

At Village Vets Goolds, we pride ourselves on delivering the highest standard of patient care while providing gold-standard customer service to every client who walks through our doors. As a progressive, multi-vet practice, we are committed to professional development, positive team culture, and creating an environment where both our team and our clients feel genuinely supported.

Our ideal candidate would be experienced working in small animal practice and be highly motivated, hard-working, and a team player. This is a role combining some reception work alongside supporting our team of vets & nurses looking after the patients in the wards & also before & after surgery. In Village Vets, we strive to provide the best standard of care to our patients and the best service to our clients.

This role is a full time contract based on 40 hours per week.

• Assist the veterinary surgeon and veterinary nurse in their day to day duties.
• Assist the nurse & care for patients and inpatients in our care to the standard upheld by Village Vets.
• Undertake general cleaning duties throughout the clinic including equipment, animal quarters to a level acceptable to the Village Vets standards.
• Greet all visitors and welcome them to the clinic.
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients and Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Assist Vet nurses and Vets with patient care when necessary.
• Undertaking additional tasks as may be assigned.
• Assist in caring for patients and inpatients to the standards upheld by Village Vets.
• Undertake general cleaning throughout the clinic, including equipment and animal quarters.
• Run routine lab work under the direction of the veterinary nurse.
• Be responsible for creating and maintaining an outstanding client experience throughout the whole team.
• Carry out any ad hoc veterinary or administrative duties as required by the head nurse or area manager.
• Undertaking additional tasks as may be assigned.

Employee benefits include:

• Health care plan, or a private health insurance contribution
• Length of service holidays
• Gym membership contribution
• Discounts on retail & leisure
• Charity paid leave
• Free pet care plan
• Annual pay reviews
• Extensive CPD program & certificate funding

If you are interested in hearing more about this position apply below.

NB: This job description is developed to help you gain a better understanding of the job role and is by no means exhaustive.

Job Type: Full-time

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Goolds, CO. Cork: reliably commute or plan to relocate before starting work (required)

Experience:

• front of house: Previous experience in a front of house role (required)

Job Types: Full-time, Permanent

Pay: From €29,432.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Employee discount
• Gym membership
• Private medical insurance

Ability to commute/relocate:

• County Cork: reliably commute or plan to relocate before starting work (required)

Experience:

• Veterinary reception: 1 year (required)
• Front of House: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person