Support engineer Interview Questions

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Microsoft
Support Engineer was asked...25 May 2022

Would I put the customer or the product first

1 Answers

Customer first

Amazon

1. How Internet works 2. TCP/IP 3. Application deployment architecture 4. CDN caching 5. HTTP layer troubleshooting specially slowness 6. Different leadership principals

Twilio

What’s was the latest issue you’ve faced? How you’ve managed to solve it? Whether you’ve solved it? What have you learned from your mistakes?

Cisco Systems

What programming languages do you know and how do you use them

Cisco Systems

What are common tools for troubleshooting website and network issues

Cisco Systems

If you encountered a problem that you didn’t know the answer to, how would you handle it.

Cisco Systems

How do you handle conflict.

Cisco Systems

Tell me about a time you encountered a difficult situation and how you handled it.

Ericsson-Worldwide

What do you mean by Normalisation in DBMS

Amazon

What is your hobbies day to day?

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