Senior Implementation Manager Interview Questions


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Samhita Social Ventures
Senior Manager - Implementation was asked...24 July 2019

How do you see yourself helping the company achieve its goal?

1 Answers

What in your opinion is the best way is to handle a difficult situation?


Outside of leadership principals. their was quite a bit of technical discussion. At the end, I was advised that in these positions you need to have an AWS Solution Architect Pro Cert within first 90 days of hire. Even though it is not an engineer position AWS expects you to speak on all the topics with client and AWS teams. My advise is to ask recruiter about the need for a cert to gauge your readiness.

1 Answers

I guess I should have looked at Glassdoor to assist in prep :)


How would I be a good fit for them?

1 Answers

I spoke about my past experiences managing systems implementations.

CVS Health

Standard questions, looking for people with both PM and PBM experience.

1 Answers

Be yourself and just expect PM and PBM questions to arise. They are also looking for someone who would fit into the team. Remember, you want to like them to be happy/productive as much as they need to like you! Less


Why do you want to leave your current position to work for MedBridge?

1 Answers

I saw an opportunity for growth

BMO Financial Group

HR will be asking for salary requirements before you get to meet with the hiring manager.

1 Answers

I think I answered too high and thus was not selected to proceed.. I should have tabled my answer or asked them to provide a salary range. Less


What would you do within your first 30, 60, and 90 days?

1 Answers

I created a presentation to provide an overview of my plan as well as detailed KPIs for the first 30, 60, and 90 days. Less


Give examples of managing expectations & challenges with clients/Leaders.

1 Answers

I cited several examples of doing such in corporate environments of fortune 200 companies. Less


I was asked to elaborate on a statement that I made to the effect that some SaaS implementations can be made more cumbersome than they need to be due reliance on inflexible project management tools.

1 Answers

I talked about how the implementer has to be prepared to meet the client where they live: they're busy, they're often not technical staff, and they're looking to realize value and improvement to their way of working quickly, and sometimes that's better served through establishing a supportive tone than doctrinaire PMP methodology. Less

SOC Telemed

What are your strengths? Tell me about a time you had an unhappy client and how did you see their issue to resolution?

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