Senior customer success manager Interview Questions
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Senior Customer Success Manager interview questions shared by candidates
The last section of the onsite is a presentation where you, the interviewee, choose any topic you want to teach them about.
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I picked a topic I felt like could be unique and interesting, and something where there was easy to find facts about the influence of what they were learning- how much money would be at stake, how many people would be experiencing the work, etc. They ask that you teach it in a "technical" way, which I interpret as giving a full understanding of end to end execution. Less
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Hey, Choosing any topic of your choice and then presenting is clear but I am not so sure about the technical aspects that you bring out for the topic. Can you be a bit more specific about the questions asked? Less
Upload your resume to LinkedIn for consideration
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Uploaded Resume to LinkedIn but then received confusing response.
What have you worked for the hardest in your life?
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I answered that it was my Masters degree and explained why.
What are some important KPIs in SaaS and how do you achieve them.
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Churn, retention, CSAT and then describe my approach.
