2 – Gartner traits (Use a STAR method): We will be asking you behavior-based interview questions (BBIQ) to assess you against your use of the STAR method and the 6 traits we look for in our sales associates (please find them attached – Gartner Traits – Observation Points). The reason why we do so, is to test your ability to consistently follow a process and your clear communication skills. Here’s an example of a BBIQ and answer: Give me an example of when you’ve had to persist through a professional setback? Situation - Role you had, company you were in and time of the year. Task - Explain what you aimed to achieve, and any goals related to this (keeping this short and concise, one sentence. Action - Step by step bullet points of everything you did, in chronological order. Try to sum up in 3 main bullet points. Result: Tangible data, celebrating your achievements starting with the biggest win first. Speak about numbers (“thanks to that, I was able to reach my target”) If not possible to talk about numbers, talk about your development (“I was able to improve my negotiation skills…”). Something useful to prepare for this part of the interview could be to think about the 6 Gartner Traits and some examples you could call on where you’ve demonstrated these strongly in the past.
3 – Roleplay: You will also have a 10-minute Sales Roleplay (DISCOVERY CALL) to test your listening/questioning skills, and how you uncover information. Please see the attached roleplay scenario and brief for guidance. The roleplay structure you will be expected to follow: 1. Introduction: Name, positions, how are you doing? (break the ice!) and explain the agenda 2. Discovery: Uncover: Goals, Needs, Challenges, Timelines, Budget, Decision Makers 3. Recap + Value proposition: Unique positioning of Gartner: We have a unique knowledge of both tech vendors and end users, we are unbiased and we have more than 2000 analyst providing then with competitive insights, keep this 3 in mind! 4. Closing - push for next call ASAP + invite other decision makers
1 – Motivations: Why Gartner & Why Sales (try to summarize these answers in three simple bullet points – Focus on being concise and personal) and personal driver (why do you want to be successful? Where is this coming from?) talk through your personal ‘why’ for being in sales as well as why the opportunity at Gartner interests you in relation to your personal and career goals.