Payroll manager Interview Questions
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Payroll Manager interview questions shared by candidates
Everyone was kind in the interviews. They have FOX NEWS playing in the lobby while waiting for your appointment which was rather daunting. i.e. "How can I ever work for someone with a FOX NEWS brainwashed mentality. That part was the scariest of all. They make you take a basic accounting principals written exam and then a 'Personality / Culture Examination' They won't tell you but I guess I failed the culture exam because after round 3 of interviews with the CEO and Board, they loved me but after the 'Culture Exam' I didn't hear back for a month. They did low ball the pay rate during discussion. In the end, I am happy that I wasn't selected. You see, my neighbor watches FOX NEWS religiously and we get into some heated arguments... I cannot imagine keeping my mouth shut when the CEO is of the same mindset. If you really want to work for them, learn how to cheat on the personality / culture fit exam.
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Really? Fox News is where you draw the line? And the North Korea comment is just unbelievable. Less
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So you judge someone's business ethics and personality by what they watch on tv. Sounds like you have some bitterness and other liberal issues you need to let go of. Focus on getting the job!! Make some money and trend your own garden. Life is Too $hort. Less
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I'm happy that I didn't go to work for someone who plays FOX NEWS in their lobby... yikes ! That reminds me of North Korea... Where all TVs must be turned on to hear 'the great leaders' comments 24/7 Less
How would I deal with an irate employee
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Gave an example
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Keep calm
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Apologize the customer irrespective of whose mistake it is!! Slowly analyze the problem and once you come to conclusion speak the truth and make him understand about where the mistake has been taken place and show him the possible ways to rectify / correct the error. Make sure to assure the customer if mistake has been happened from our end confirm him / her that it will not repeat again in future. Less
They asked what I knew about using very specific systems. Kept saying the person that was in the role before created a huge mess.
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I have only worked with one system.
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Failed to answer the question. Never talk down about your past coworkers.
Tell me about your self?
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• I am highly effective at being able to work under pressure. For example, in my current job I was always given three time-sensitive tasks to complete each week. If I failed to deliver on each task, the company suffered, so I learnt to multi-task effectively and play my working day to ensure each task was completed on time and to the correct standard. Less
What kind of experience do you have with payroll?
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I don't have much experience with payroll.
Behavioral based questions. "In your past experience, tell us about a time where you received less than positive feedback about how you handled a situation".
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My response related to a meeting I had been in where I was quite adamant that a review of a system had to be done, as the output from the system was causing my team a lot of rework. The meeting leader wasn't really listening to my input, so I had to be strong in my opinion and what I wanted, which was later agreed to. After that meeting a colleague came to me and said that I was pretty brash in my approach to getting my opinion and request across to the decision makers. I stated that "when I'm passionate about something, especially my team and the work they do, I want to make sure I'm heard, especially when a system is broken and is causing much rework". The colleague admitted that he now appreciated my approach to dealing with the issue. Thru it all, I was professional yet determined to be sure an issue was dealt with. Less
Explain your contributions on the projects you have listed on your resume.
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The most difficult part of the response was giving very technical answers to the two interviewers over the phone when each of them had markedly different content knowledge. It was difficult to tell when the information was being understood adequately by both and when I needed to bring the explanation to a lower technical level. Less