Medical Support Assistant Interview Questions
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Medical Support Assistant interview questions shared by candidates
Tell us of a time from work where you know you were right, but your supervisor asked you to do something different?
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While working with QTC I saw a claimant with approximately 35 complaints and was reminded that final report was due in 48 hours. I knew it was not possible to finis it in that amount of time but was told to just proceed and fill out responses as best I could. I was not comfortable responding to complaints in that manner as it would not serve the claimant’s best interest and did in my way even though I did not finish within the deadline. I was penalized for that. K Less
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One timemy individual felt light headed inside the supermarket my quick reflections captured her from hidding the ground by her back and sit her down in a crate gave her a piece of cake i had and then she felt better i am a caregiver my job is to look after them according to their necessities when i called my company coordinator she told me to call 911 i told her if she wouldn't get better then i would've called them but it wasn't necessary but she understood it and told me next time to call them immediately after calling 911 and i said no problem they understood because i was in good standards for four years with no problems thats why i was considered. Less
the interview was over the phone, with the recruiter. they asked about how I would handle certain situations, what experience I had that was relative to the job duties required
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None of the interview questions were difficult, they were friendly and helpful, I expected to relay all the experience and protocols in my chosen field. Less
The questions were mainly situation based. Q: How did you go above and beyond in the workplace? Q: How do you work under stress? Q: How well do you multitask? Q: Tell about a time when you disagreed with a supervisor or manager and how did you handle it. Q: Tell about a time when you had to deal with a difficult client.
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I made a list of good experiences and bad experiences from my past jobs that would be relevant to the position before the interview. I answered each question by giving details of the situation and a well thought out resolution to the issue or concern. Less
Explain a time that you went above and beyond the call of duty
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Going Above and beyond the Call of Duty I would offer to take an employee home possible, maybe buy them Gas for there car so they can get to work the rest of the week. But nothing beyond my scope of medicine to jeopardize my position. Less
“How are your computer skills in regards to EMRs, Microsoft, Word and Excel”?
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I’m proficient with Microsoft Office suite including Word, Excel, and EMR (The EMR system gives the physician immediate access to a patient’s diagnoses, allergies, lab test results, and medications.). I’m very comfortable using these programs and have a lot of experience doing so. Less