As a human resources generalist, it is your job to help your company run smoothly by managing HR issues related to employment, compensation and employee relations. In an interview, you can expect to answer questions about your interpersonal and organisational skills as well as your experience of executing clerical tasks. You may be asked a few scenario questions that will test your ability to handle different kinds of employee questions.
Here are three HR generalist interview questions and tips on how to answer them:
How to answer: Answer this question by evaluating your work experience before the interview, identifying relevant occupational achievements and proof of skills, and summarising them. For example, you can say you have managed employee benefits and absence administration, performed recruiting, managed employee relations and communicated with HR business partners during your HR career.
How to answer: Using interpersonal, communication, conflict-resolution and teamwork skills to manage professional relationships effectively is essential for an HR generalist. Demonstrate your experience by articulating a solid conflict-resolution technique that details these skills. For example, you can talk about using active listening, holding a group meeting, addressing the conflict immediately, being impartial, promoting teamwork and motivating people.
How to answer: An interviewer asks this question to gauge your leadership, strategy and communication skills, which are essential for success in an HR generalist job. Use the STAR method to express these skills by describing the situation or what led to the HR policy change, your task for implementing the change, your action concerning implementation and the positive result you achieved. If you have no change management experience in HR, tell the interviewer what you would do in this scenario.