Freight associates Interview Questions

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The Home Depot
Freight Team Associate was asked...11 May 2015

What is a weakness of yours and how are you addressing this?

4 Answers

I had a customer who was very upset with the service he received so I went over and beyond to make sure he left happy by taking care of him myself Less

Being overly neat and organized. It seems to annoy most people

I address it by not expecting people to be on my level of organization

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Kohl's

What would you do if you had to many things to do at once?

4 Answers

Speak with your immediate supervisor and ask what your course of action should be Less

Find a co-worker to assist me while thinking about what I can do in the future to avoid being over-whelmed. Less

Prioritize urgent to less urgent.

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The Home Depot

What was a time where you had to go up and beyond for a customer?

4 Answers

Manager

One time I had a job finish and at the end the customer had me to change everything I had done so I I did no problem Less

One time I had a job finish and at the end the customer had me to change everything I had done so I I did no problem Less

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Kohl's

Is the customer always right?

3 Answers

Kohl's motto is "yes, we can"... Enough said.

yes customers are always right never argue with them

Yes

CN

How did you find out about us hiring

3 Answers

I said friend

My Canadian Train Master here at Saudi Arabia, told me that in CN Railways is Hiring today. And Im 100% interested to apply because that is a big opportunity for me. Less

Hey I had interview on July 5th and my status still says in review on the website. I am in Thunder Bay as well - any advice? I have tried emailing but no response. I even went as far as applying to a relocation position and they closed it the next day with an email stating prioritizing local residents. I am curious because I am still in review for my eligible positions and they responded quickly to the positions I was ineligible for (applied to relocation AFTER i was interviewed for thunder bay position) Less

Southwest Airlines

Are you a leader or a follower?

2 Answers

Diversified

Diversified

The Home Depot

How do you handle irrate customers?

2 Answers

I tell the customer I understand the situation and Ill be more gladly to help you and fix the problem. I understand people have there bad days but my customer service skills might make there day go better. Less

I have never had an irrate customer

XPO Logistics

Describe managing people older than you.

2 Answers

Every associate has a different approach to their workload, be it older or younger. As a leader you have to find out what their strengths and weaknesses are, by being approachable and seen, also by learning what their job functions are. This will make them feel more comfortable and you will earn their respect in the future. Less

How do you handle under stress and pressure.

Walmart

What are some goals with working for us?

2 Answers

Lol you said waist

If you can't spell 'waste', then you probably are one. :-)

Kohl's

Is the customer always right? Why or why not?

2 Answers

Yes the customer is always right. One should do whatever they can to please the customer because they are why we're here. Less

Absolutely Not! 99.9% of the time the customer is wrong. I have worked in customer service for 15 years and they are always wrong and agreeing does nothing for your business as they will come back with the same wrong answers saying last time you let it go and they will take advantage of your business. Best thing to do is get rid of them as there is always another customer to take their place and they may be better Less

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