Eap Counselor Interview Questions


Eap Counselor interview questions shared by candidates

Top Interview Questions

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The Cigna Group
EAP Counselor was asked...7 October 2022

If I was willing to work fully onsite

1 Answers



Various call scenario questions asked.

1 Answers

Provided insight on handling different types of calls. Including crisis


How do you handle an angry customer? What do you do to take care of yourself? Do you feel comfortable asking for help if so what’s your process?

1 Answers


Unified Healthcare Group

I already answered this question...see above

UnitedHealth Group

Typical behavioral questions, how do you prioritize, , given an example of difficult policy change how did you handle it, etc

CVS Health

What is your process when working with a client who expresses DV?

Employee Resource Systems

Was asked to write what my response & course of action would be for a hypothetical client situation, gauging clinical skills & knowledge of EAP services.

UnitedHealth Group

In any of your previous jobs as a therapist, please choose one to focus on, who would identify as the consumer?

Work Options

What theories you would use to when meeting with clients?

Workplace Options

What motivates me as a counselor.

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