Eap counselor Interview Questions

12

Eap Counselor interview questions shared by candidates

Top Interview Questions

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Optum
EAP Counselor was asked...24 February 2022

Various call scenario questions asked.

1 Answers

Provided insight on handling different types of calls. Including crisis

Aetna

How do you handle an angry customer? What do you do to take care of yourself? Do you feel comfortable asking for help if so what’s your process?

1 Answers

Unremarkable.

Unified Healthcare Group

I already answered this question...see above

UnitedHealth Group

Typical behavioral questions, how do you prioritize, , given an example of difficult policy change how did you handle it, etc

Employee Resource Systems

Was asked to write what my response & course of action would be for a hypothetical client situation, gauging clinical skills & knowledge of EAP services.

UnitedHealth Group

In any of your previous jobs as a therapist, please choose one to focus on, who would identify as the consumer?

UnitedHealth Group

Name a time where you were successful at something? When have you failed and what did you learn from the experience? Do you have experience working with clients with domestic violence? What would you say to someone who was in a violent relationship?

Unified Healthcare Group

When will the continue button light up so I can get back to my search?

Charles Nechtem Associates

What I did before as a social worker

LifeWorks

Mainly case scenarios in order to determine risk assessment skills and employment eligibility.

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