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Customer support representative Interview Questions

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Global Customer Support Representative was asked...7 January 2012

You’re in a room with three light switches, each of which controls one of three light bulbs in the next room. Your task is to determine which switch controls which bulb. All lights are initially off, and you can't see into one room from the other. You may inspect the room only once. How can you determine which switch is connected to which light bulb?

4 Answers

Call the switches 1, 2 and 3. Leave Switch 1 off. Turn Switch 2 on for five minutes and then turn it off. Turn Switch 3 on. Enter the room. If a bulb is on, it's controlled by Switch 3. Feel the light bulbs for heat. The warm bulb is controlled by Switch 2. The bulb that is off and cold is controlled by Switch 1. Less

1

4way

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SupportYourApp

Do you have an example of 5-star customer service you've experienced?

2 Answers

yes, I have an example

amazon web services

[24]7.ai

what do you mean by BPO?

2 Answers

Business Process Outsourcing

Business process outsourcing

Robert Bosch

How do you prefer to work?

2 Answers

On my own but open to work on team.

To build my carrier in ur company

Poorvika Mobiles

Self intro, work experience

2 Answers

In a polite manner

No experience but self work

Pulsus Group

Can you sign a bond for 2 years

2 Answers

No

No

Curriculum Associates

What's the worst hairstyle you've ever had

2 Answers

too short

What stupid interview questions, and unrelated. You dodged a bullet!

Sitel Group

tricky questions ... unexplained ..answered .. example ... describe the color green???

2 Answers

when green comes into your mind it reflects our green pastures or our nature. when you look around especially in rural areas, definitely all the colors around you are green Less

color green the color of the leaves in the garden the color of the grasshopper and sometimes the color of the mind that can relate into your life giving a not appropriate meaning for some things sometimes . Less

Teleperformance

They asked me if I would be ok with the pay rate.

2 Answers

I liked that they asked this. It was lower than I can manage but I appreciated that they started off with this. It takes off stress and is the fair way for them to handle it. Less

It is OK

Concentrix

Why should I hire you?

2 Answers

I have all the right attitude towards work and I have a year of experience in Customer Support. I can work with minimum to zero supervision and am open to feedback. Less

I am best asset for your company

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