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Customer assistant Interview Questions

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Name a time you did more than what was expected of you. Give an example of when a colleague was in difficulty. Tell me about yourself.

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Name a time where you had to adapt to change and had to change your behaviour.

How do you deal with an irate customer?

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What do you think the job would entail?

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Their shifts starts at 5:30am. I was asked whether I could handle it.

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My employment history

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Tell me what you know about our system and how everything works

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Why do you want to work for Boots?

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Tell me about a time when you felt it was particularly important that you changed your behavior to suit a different person or situation?

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What do you think were the benefits and the drawbacks in following the rules and procedures closely? How comfortable do you feel in a situation that is is quite rule bound.

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Can you describe a time when you have done more than expected for customer or person?

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