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      Xero

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      Related searches: Xero reviews | Xero jobs | Xero salaries | Xero benefits
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      Customer Experience Interview

      30 Jun 2017
      Anonymous employee
      Napier, Hawke's Bay
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Xero (Napier, Hawke's Bay) in Feb 2017

      Interview

      First a phone call from someone in PX. Interview arranged with an email invite and held via Google hangout. Face to face interview. Quite impersonal. Didn't know who the first caller was in the scheme of things. Interview was with a team leader and a trainer. Face to face with two lovely team leaders. Still no idea where in the process I was at. Asked what area I wanted to work. No idea what role I was applying for by then. Got phone call offering role. Contract took over a week to arrive. Entire process took over six weeks.

      Interview questions [3]

      Question 1

      how much money are you looking for
      Answer question

      Question 2

      tell us something about yourself that isn't on your cv
      Answer question

      Question 3

      what area would you prefer to work core, payroll or partner
      Answer question
      1

      Other Customer Experience interview reviews for Xero

      Customer Experience Interview

      15 Nov 2018
      Anonymous interview candidate
      Auckland, Auckland
      No offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Xero (Auckland, Auckland) in Oct 2018

      Interview

      Unlike many stressful interviews, this one was the most enjoyable and stress free interview I’ve ever been to! The people @xero were super chilled and made every effort to make things comfy for you rather than being obnoxious or grilling you for no reason. They seem to be genuinely interested in you and of course assessing if you’d be a good fit!

      Interview questions [2]

      Question 1

      They asked a lot of basic behavioural questions and situational ones as well
      1 Answer

      Question 2

      A written assessment on the computer giving you three situations and you have to frame an answer as you are on the job and how you’d reply to the concerned query by a customer
      1 Answer
      4

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