I applied online. I interviewed at Wise (Tallinn) in Feb 2020
Interview
I started with the application which had a few tests (related to knowledge of the company), then there was the Initial interview and then had Final interview.
The process was mostly smooth but I had to contact the HR in between to get updates.
Interview questions [1]
Question 1
What do you you want to work as a customer support representative? What are the qualities of a CSR?
What are you hobbies? How would you describe your favourite colour to a blind person?
I applied through other source. I interviewed at Wise (Budapest)
Interview
First a test with 2 fake emails in which you have to answer as a customer service representative then interview by zoom with one of the team leaders at the offices in budapest
Online interview with lovely recruiter who set me at ease. More of a conversation that strict interview questions. Really set me at ease and got the most out of me.
The process sounded straight-froward, you pass the initial pre-screening, then you receive a take-home test, after that one would get an online interview (this is a huge upgrade from the previous talk-to-the-screen style they had before).
What's really disappointing & unprofessional, is not providing feedback of the test scores, especially that this is used as a critical factor (so they say) in the hiring process.
It's one of the least transparent hiring processes I've went through in 15 years career!
