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      William Hill

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      Customer Experience Manager Interview

      22 Oct 2021
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at William Hill

      Interview

      Interview took place with a BPM who interviewed me in a local branch. I was given a shop tour and introduced to the current shop team. interview took no longer than 30 minutes in total

      Interview questions [1]

      Question 1

      How do I handle conflict?
      Answer question

      Other Customer Experience Manager interview reviews for William Hill

      Customer Experience Manager Interview

      22 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at William Hill

      Interview

      Competency questions, pretty standard very easy as long as you are flexible to do hours and compliant. Knowledge of sports is highly useful but not a deal breaker at all

      Interview questions [1]

      Question 1

      How would you respond to difficult customer and complaints
      1 Answer

      Customer Experience Manager Interview

      23 Sept 2023
      Anonymous employee
      Coventry, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at William Hill (Coventry, England) in Aug 2022

      Interview

      easy and quick they definitely want to hire people quick since it’s a job where a lot of people come and go. but they are generally courteous and polite with the questions and they stay on track with making sure you can fit in the role they’re hiring for.

      Interview questions [1]

      Question 1

      why do you want this job?
      Answer question