I applied online. The process took 2 weeks. I interviewed at Vericast in Jan 2024
Interview
It was a phone interview and the recruiter asked me scenario questions, my availability, what type of employment I was looking for. I was offered a job the same day of the interview. The equipment I needed for the job was sent to me a few weeks later and I started training.
Interview questions [1]
Question 1
How would you de escalate a situation where a customer is angry and starts yelling at you through the phone?
Very informative and interactive interview. The recruiter was very thorough in explaining the duties and expectations of the position. The questions consisted of a few situational questions and some questions about my work experience and background.
I applied online. The process took 3 days. I interviewed at Vericast in Dec 2022
Interview
I applied via LinkedIn and was contacted via email the following day to setup a phone interview. The phone interview was fairly simple with basic questions and lasted about 15 minutes. Upon the conclusion of my answers, I was offered the position. The rest of the call was to discuss next steps, shift choice, expectation for pay, etc. Following the interview, I received correspondence to fill out my background check info, I-9, etc. Fairly standard. Almost felt too easy.
Interview questions [1]
Question 1
Explain how you handled a difficult situation with a customer in the past.