I applied online. The process took 3 days. I interviewed at Unum in Dec 2019
Interview
It was a video interview where I sat in front of my webcam, saw questions on the screen, and had to answer them within 30 seconds. You get to do practice rounds before the actual interview. Just to test out the microphone quality and making sure that you’re seen and that your environment is clear.
Interview questions [1]
Question 1
What made you want to work for Unum?
What is it that you know about this company?
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
I applied through a staffing agency. The process took 2 weeks. I interviewed at Unum (Chattanooga, TN)
Interview
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.