I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Jul 2012
Interview
They asked questions about multi tasking and ability to be around a lot of different people. Its real important to have personal stories about members of the military. If you have family members in the military mention that.
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in Apr 2009
Interview
Applied at a job fair and on line. Was contacted a few weeks later and interviewed on the phone and then in person. Took several tests based on a call center environment.
Interview questions [1]
Question 1
How would I react to a customer who got upset over something I said.
