I applied online. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Mar 2013
Interview
First Phone interview--very basic questions to ensure you understood the job and salary range. Then face to face interview--from my point of view. you must understand the company culture and be the right fit. They can train you to do the job.
Interview questions [1]
Question 1
Why would you take a job paying so much lower than your last position?