I applied online. The process took 4 weeks. I interviewed at USAA in Oct 2015
Interview
After a phone interview, there was an in person interview with one of the managers. USAA asks a lot of situational interview questions and prefers the answers to be in the STAR format (situation, task, action, result).
Interview questions [1]
Question 1
Describe a time when you had to assist a difficult customer,
I applied online. I interviewed at USAA (Phoenix, AZ)
Interview
One phone interview, then an in-person interview. Was a nice easy process and area was very nice. All in all the process seemed streamlined and easy. Pretty much in and out
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in May 2023
Interview
I liked the interview process. I liked the recruiters. They are friendly and knowledgeable. They were there to help and make the process smooth as possible. USAA would be a great company to work for.
Interview questions [1]
Question 1
What was a difficult situation and how did you handle it
I applied online. The process took 3 weeks. I interviewed at USAA
Interview
Brief phone interview with a recruiter. Assessment test. In person interview after. Then the offer of employment was made. In person was two people interviewing asking behavioral questions and specific situational questions
Interview questions [1]
Question 1
Tell me about a time you worked together as a team?
