US Department of Veterans Affairs Interview Questions
Updated 26 Sept 2023
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Featured Interview

Anonymous Employee
I interviewed at US Department of Veterans Affairs
Fairly easy interview with some job-specific questions. Phone call Email sent with conference code. Three interviewers. Each interviewer asked a couple of questions. They described the job functions. I asked questions.
- Tell us about yourself, please.

Anonymous Interview Candidate in Tampa, FL
I interviewed at US Department of Veterans Affairs (Tampa, FL)
Went well, was fair, and I enjoyed my time. They were friendly and helped me through their process. They had to repeat the question a few times but did not take away from the experience.
- Critical thinking questions and Customer Service questions

Anonymous Employee
I interviewed at US Department of Veterans Affairs
Group panel interview, about 5 people was called back after less than 2 weeks. However, if you are new to the VA it takes about 3 months to finally get in the system.
- asked why do you want to work at this facility, have you done any research?, describe a difficult situation with another coworker and how you resolved it. Where do you see yourself in 5 years from now?
Can someone provide suggestions on how to crack a Fed job in Canada in CS ( Computer Science) domain. I was interviewed for CS-02 level for Veterans Affairs Canada and even cleared all the interview rounds. But then they say you have been added to a pool. If there is a position available they will reach out. Then why would they post a job if the position is not available, just wasting everyone's time, considering how ridiculous the application process is for fed jobs.
A pool means that you have been deemed qualified for positions at that level. The initial job posting should have specified that. It's not so bad. That means if you see a specific position open up at the CS-2 level, you can say that you are in a pool and they can go straight to hiring you. You can also reach out to managers of departments, let them know that you are in a pool. That way, they don't have to interview you again and can go straight to giving a letter of offer.

Anonymous Employee in Murfreesboro, TN
I interviewed at US Department of Veterans Affairs (Murfreesboro, TN)
Interview was quick, but they didn’t give scheduling options. Said I had to do it the day after I called. They due followup with references. Process is slow, but better than it used to be with hearing back.
- How I dealt with a difficult customer.

Anonymous Employee
I interviewed at US Department of Veterans Affairs
Lengthy and a lot of waiting between interview and offer - lots of bureaucracy and a convoluted background check - took over 3 months from first interview to offer .
- Behavioral questions for the most part

Anonymous Employee in Durham, NC
I applied online. I interviewed at US Department of Veterans Affairs (Durham, NC) in Sept 2023
It was a behavioral health interview between eight and 11 questions. Questions focused on what were you doing difficult situation and often had three parts to each question. The interviewers don’t make a not a facial expressions and they don’t give you an idea of how well you answer the questions
- Tell me about a time that you had a difficult conversation with someone you work with what did you do and how is it resolved?

Anonymous Employee in Temple, TX
I applied online. I interviewed at US Department of Veterans Affairs (Temple, TX) in Sept 2023
3-person panel interview, asked approx 5-8 performance-based interview questions. Would be very difficult if not prepared, but the VA offers NUMEROUS sample questions online and they match the questions I was asked. Come prepared to highlight your experience with actual stories - Situation, Action, Response.
- Describe a time where you had to deal with an irate client? How do you handle the situation and what was the result?

Anonymous Employee in Houston, TX
I interviewed at US Department of Veterans Affairs (Houston, TX)
Interview over the phone with 3 people and each one asks you a question. I think it was like a total of 5-6 questions. That was the only interview soon after that I received an offer letter.
- How would you prioritize your work?

Anonymous Employee
I applied online. The process took 3 months. I interviewed at US Department of Veterans Affairs
Basically I had two interviews. The first internet was okay for me but the second one was a little harder because I had to really dig deep into my experience and not just think about my most recent position held. Leadership really do their due diligence in choosing the right people for their team.
- Customer experience, deescalation skills, capturing data, etc…

Anonymous Employee in Spokane, WA
I interviewed at US Department of Veterans Affairs (Spokane, WA)
One half-hour virtual interview which was fairly easy. They ask questions based on your experience/history with how you have handled past clinical experiences primarily looking to see how you would handle specific cases.
- How would you handle “x” situation based on your past work experience?

Anonymous Employee in Phoenix, AZ
I interviewed at US Department of Veterans Affairs (Phoenix, AZ)
It went great quick in and out process been working for the VA for about 7 years it was a great career and would recommend to anyone wanting to help veterans
- Why would prefer to work for the federal government
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Work at US Department of Veterans Affairs? Share Your Experiences

Clinical Social Worker 1
My guess is that you would be working from the office, but you would see clients via Zoom or some other secure platform so that they didn't have to come in to the office?