First applied online and received a call back within 2 days. Brief questions regarding what I thought was important in a qualified manager, provide examples of how you have managed people before were asked. Interview scheduled two days later. During interview, met with three senior officials (each privately), although I could tell they were tired, everyone was extremely kind and attentive. Questions : Tell us about yourself. Where do you see yourself in three years? Tell me about your management background. What kind of person are you? What do you think about continuous training? Are you willing to relocate/travel? Tell me about a time when you had an ambitious plan not end in your favour. Tell me about your best customer service you've experienced. Why Tiffany's? Be prepared. Research all you can about Tiffany's/mining process/Jewellery releases. Research any new stores that have opened near by so you know Tiffany's current news. Look sharp - Dress very formal (not your prom dress).. you will stick out from the crowd. Watch you grammar - 'gonna' and 'nope' isn't going to work in a luxury store. My resume was only briefly glanced at - I was asked more situational questions and how would my past experiences relate to such questions. If you have it, wear Tiffany's jewelry. Be confident in who you are - Don't shy away from expressing what you expect from an employer as well.