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      Thrivent

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      Advanced Customer Care Professional Interview

      24 Sept 2017
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Negative experience

      Application

      I applied online. The process took 3 weeks. I interviewed at Thrivent (Minneapolis, MN) in Aug 2017

      Interview

      Had a phone interview with a very nice woman. She called me the next day to set up an in person interview. Had a great interview with the hiring manager and she called me while I was on my way home and offered me the position and I accepted. It was downhill from there. The person who was doing my background checks called and said the school I went to did not have any record of me and they needed a copy of my diploma which I no longer have. I finally got it for the school and was then told my offer was rescinded because I gave a different reason for leaving a job during my phone interview than my in person interview! It took THREE weeks for them to finish "investigating" me. In that time I turned down two other job offers. A horrible experience from this company!

      Interview questions [1]

      Question 1

      Describe a time when you resolved a conflict with a client.
      Answer question