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      TELUS

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      Customer Service Manager Interview

      28 Mar 2013
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TELUS (Toronto, ON)

      Interview

      3 interviews, including IQ, aptitude and personality tests. At the second interview they introduced me to my competitors. At the final interview they gave me an hour to write a complete 3 month, 6 month, 1 year business plan. The director, who was flown in from out west for the final interview gave me a big song and dance about how grateful he was for all my time and effort and said he would personally get back to me right away, whether I got the position or not.

      Interview questions [1]

      Question 1

      Writing a business plan for them, based on their true current situation
      Answer question

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