Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Softchoice

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Softchoice reviews | Softchoice jobs | Softchoice salaries | Softchoice benefits
      Softchoice interviewsSoftchoice Customer Services Representative interviewsSoftchoice interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Services Representative Interview

      2 May 2017
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Softchoice (Toronto, ON) in Nov 2015

      Interview

      It was a pretty fast interview process from start to finish. Phone interview - Pre-screening interview that lasts about 30 minutes. During the pre-screening interview they will let you know the entry level salary, provide you with an in depth overview of the role as well as ask you basic interview questions. In person interview - complete an in person interview with 2 of the Telesales managers. Typical interview questions and they will ask you to provide examples of scenarios they present you with. After the interview you shadow with a representative that is currently in role to see what your day-to-day would look like. In about 48 hours you will receive a call if you've successfully met their requirements or if they will not be proceeding with you.

      Interview questions [1]

      Question 1

      How do you prioritize tasks?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      IBM
      3.6★Compensation and benefits
      avatar
      Dell Technologies
      3.5★Compensation and benefits
      avatar
      Avanade
      3.6★Compensation and benefits
      avatar
      Hewlett Packard Enterprise | HPE
      3.6★Compensation and benefits