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      SimplePractice

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      Customer Support Specialist Interview

      6 Aug 2024
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SimplePractice (San Francisco, CA) in Jan 2024

      Interview

      Thorough interview, they set you up for success from the start. Incredible questions, assessments and zero room for wonder about expectations or the company as a whole. Multiple levels of interviews before the final offer.

      Interview questions [1]

      Question 1

      How do you prioritize your workload?
      Answer question

      Other Customer Support Specialist interview reviews for SimplePractice

      Customer Support Specialist Interview

      12 Apr 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at SimplePractice

      Interview

      A profound waste of effort that lasted almost a month. An entry level role required five interviews, two of which were unpaid skill assessments, with one of those assessments having a pretty significant technical glitch. The recruiter was 20 minutes late to the first live interview. The final interview was rushed because "we are moving at a fast pace for this role," and then there was zero communication for 5 days. I was planning to decline an offer due to the disorganized disrespect, but instead I received a generic rejection.
      1

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