I applied online. The process took 3 weeks. I interviewed at Sephora (New York, NY) in Mar 2018
Interview
I went through 3 interviews, the first was a group interview with the HR specialist, next was an interview with the general manager, lastly with the store director. They mainly asked for my experience, how I work with costumers, very basic interview questions, the majority of the questions they asked were listed here on glassdoor.
The second interview was the most thorough, they ask questions about makeup trends, skincare, but also a lot of “what if a costumer ...” kind of questions so it’s a bit more in depth.
I didn’t have to do a demo but I did have to compete one AFTER I got hired and had color 101 and 201 trainings.
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
