Rogers Communications Interview Questions | Glassdoor.ie

Rogers Communications Interview Questions

Interviews at Rogers Communications

628 Interview Reviews

Experience

Experience
63%
22%
15%

Getting an Interview

Getting an Interview
69%
11%
9%
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3
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2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Easy Interview

    Interview

    applied online and did not hear back for 3 months. I then received an email and set up a phone interview. phone interview had basic introductory questions. Then called in for an in person interview

    Interview Questions


  2. Helpful (10)  

    Front Desk Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Rogers Communications (Phoenix, AZ (US)) in January 2016.

    Interview

    Basic phone screen followed by a two in person interview with multiple people. Interviews were easy and straight forward. Office was nice and new and people seemed friendly. Turned down offer for another position.

    Interview Questions

  3. Helpful (45)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Rogers Communications.

    Interview

    First I filled out my job history and education online. I was taken from there to a questionairre which I filled out. The next day a recruiter called me and asked me a few questions, then I was interviewed in person where they asked pretty much the same questions. I did a test where they tested my typing speed and ability to use the internet to research.

    Interview Questions

    • If you had to go to a concert and couldn't change out your shift, what would you do?   2 Answers

    Negotiation

    It was a set pay


  4. Helpful (2)  

    Accepted Offer
    Positive Experience

    Interview

    A clean presentation and application of an innovative approach to further dominate the corporate cellular communications consumer stronghold by reaching a "niche" market of new economic clientele as to offer more flexible option to one year term and monthly device management lease costs. Affordable to the young population and wireless devices that are the latest in technological advances and quality name brands as I Phone commanding high retail commitment and 2 year commitments.

    Interview Questions

    • How do you as a corporate leadership in business development see the new age of social app and network marketing shrinking an already demanding and competitive placement in a completely commanding e commerce and e finance.   1 Answer
    • Can you foster an open approach to adopt a more flexible term contract guideline to ensure an even more widely diverse clientele within a much tighter economy and limited monthly income.   Answer Question

  5.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at Rogers Communications.

    Interview

    3 step process. First stage by a recruiter, then sales manager and sales director. The process takes 2 weeks. Most of the questions are behavioral questions and situational. Please be prepared with lots of examples.

    Interview Questions

    • Why do you like Sales?
      How do you engage a customer in a conversation or how do you start conversations?   Answer Question

  6. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Interview

    went online as the current.covod19 situation. so only get to second round interview. first phone interview, some introduction, and then describe the job role, what they are looking for, then they asked my experience. so i give them my background and shared some project information.

    Interview Questions


  7. Helpful (1)  

    Customer Service Consultant Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Rogers Communications (Toronto, ON (Canada)) in July 2020.

    Interview

    I applied online and a week later got a phone call from HR to have a phone interview on the spot. It lasted nearly 55 minutes even though it was supposed to be 20 minutes. Was moved to the second stage with an interview set up the next day.

    This was a video interview - competency based and then a role play exercise

    Interview Questions

    • when did you adopt a new approach in your previous job   Answer Question
    • did you ever get into a conflict with a coworker   Answer Question
    • something you struggled with in your previous position and how did you improve?   Answer Question
    • how did you manage your emotions when dealing with a difficult client?   Answer Question
  8.  

    Credit Collections Consultant I Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Interview

    the interview processed does not take so long - 1 week
    the first interview with HR and then if you got selected they will invited you to the second interview with the manager.

    Interview Questions

    • How would you handle the difficult situation?   1 Answer

  9. Helpful (13)  

    Customer Service Consultant Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Rogers Communications (Toronto, ON (Canada)) in May 2020.

    Interview

    I received the assessment 2 weeks after I applied. I received a mail from the first recruiter for the first interview on Friday, which went well, it was for about 50mins, she also sent the background check to me immediately after the call. The second recruiter set up the virtual interview for me for Monday and also sent a role-play to prepare for. I met virtually with two Managers. It lasted for 30mins. The second recruiter called me the next morning, informing me about the offer

    Interview Questions

    • First recruiter and the Managers......

      why did you apply for the role,
      what interested you in the role
      How you turned a negative situation around,
      when you were not able to meet your target
      when you received a feedback
      when you had to work with complicated applications, how did you go about it?
      what will your boss say you should improve on
      what did you enjoy most in your previous job
      what did you enjoy the least in your previous job
      punctuality and attendance, what would your boss say
      The role play
      any question for us   Answer Question

  10.  

    Customer Service Consultant Interview

    Anonymous Interview Candidate in Surrey, BC (Canada)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Rogers Communications (Surrey, BC (Canada)) in May 2020.

    Interview

    First step was application and than an assessment. Following a hr coordinator calling for over the phone interview ... that led to a video interview due to covid .. and after that a job as offered

    Interview Questions


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