RiverStone interview questions

A truly confused process, I interviewed remotely with several entities at the home office. The job posting was for a claims handler, however several of the people I interviewed with said it was actually for a claims overseer, which is a very different position for which I’d no experience. Once I learned this, I questioned if I should even go forward in the process but was encouraged to do so. I asked for clarification as to which job I was interviewing for, I got contradictory answers. Eventually I was rejected for the job because I lacked experience in claims oversight, but recall that the posting for a claims handler. I complained about the process but was told that I was to be considered for handler position, when I followed up with this, I was told actually that there was no handler’s position available. The entire thing was a waste of time and pto.

All interviews were online via Teams. It was a relaxed and smooth process, and I got to meet and chat with several company members. Interview fairly straightforward. Kind of an all in one.