I applied online. The process took 4 weeks. I interviewed at Reynolds American in Mar 2014
Interview
I applied online and was contacted shortly thereafter for a brief phone interview with a recruiter. Questions were typical, "Why do you want to work for this company", "How do you feel about working for a tobacco company", etc. You are notified at that time if you qualify for the next round which is submission of an online video profile. Again, questions are very typical and you have the ability to re-record your answers prior to submission. Also, note that relocation and absolute mobility are required.
Prior to submission of the video profile (although I think typically this is done after) I spent a Day on the Trade (called a DOTT) with a manager in my area. This is your time to learn about the position and this part really matters. Be engaging, ask questions, and be actively involved in the process. Do not just stand there and observe. It is a good idea to have a basic knowledge of the products before this step and have a handful of good questions prepared.
About a week after the DOTT, I was invited for the panel interview and was given flight, hotel, and itinerary information as well as materials to prepare for the interview. The panel interview consisted of two groups of two upper level management. Questions refer to Reynolds Core Leadership Principles and you are expected to answer with specific examples. Have examples prepared and do your homework. The interviewers kept the tone relaxed and conversational which helps to put you at ease. There is certainly a feeling that they want you to succeed. Be outgoing, have questions ready, find one or two very specific reasons you want to work with them, and let your personality come out.
I was offered the position 2 days after the interview. At this point, the recruiter will determine your location preferences. Be very clear about where you are interested in going as I have the feeling that if you say "I will go anywhere" they will likely put you in their least desirable locations.
Interview questions [1]
Question 1
Give an example of a time you had a disagreement with a supervisor. What was the situation, how did you handle it, and what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Kerrville, TX) in Nov 2024
Interview
It was a smooth and comfortable experience and I felt at home and cared about. They ask good questions to get to know the candidates. To some candidates, it might seem like they asked tough questions, but they just wanna make sure that they will find good career driven people that want a long-term career instead of just a job with a paycheck.
Interview questions [1]
Question 1
A situation where you delt with a difficult customer and how did you resolve it and make them happy
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Apopka, FL) in Oct 2024
Interview
Initial interview with recruiter and then ending with a panel interview with 2 managers. The initial interview was more about reviewing my background and finding if I could be a fit. The panel interview ask a series of questions and then allots time for you to ask them questions about the position.
Interview questions [1]
Question 1
Star format is used. A time when you had to have a difficult conversation with someone not adhering to their contractual agreement.
I applied through an employee referral. The process took 3 weeks. I interviewed at Reynolds American (Vidalia, GA) in Oct 2024
Interview
hr call is simple they ask basic details and then call with hiring managers ask about your past experience and ethos of company reynolds american they also ask about your resume and some behavioural questions
Interview questions [1]
Question 1
Describe a situation where you have to deal with a person you don’t agree with