5mo
Thank you for sharing your experience. We're deeply sorry for the frustration and miscommunication you encountered, especially after being referred. We were navigating a period of significant leadership transition, and while that’s no excuse, it clearly created confusion and inconsistency that impacted your experience. We truly strive to provide a respectful, organized process, and your feedback will help us improve and bring greater clarity moving forward. Wishing you continued success in your new role — it sounds like a great fit!