Normal. Mainly questions about customer service. I was changing position within the company. It was an internal interview. I did an phone interview with HR and an in-person interview with the branch manager.
I applied online. The process took 2 weeks. I interviewed at PNC Financial Services Group in Jun 2011
Interview
I applied online for the position on May 18 and received an invitation to complete a personality test on May 24. It was very short and basic, and only took about 15 minutes. After that, I was scheduled to speak with the recruiter for a phone interview. My recruiter was very personable and detailed about the position and the company, and she was very enthusiastic about the benefits and rewards of the company. She asked basic questions related to the job, i.e. how did you handle a situation with a difficult customer, how did you build trust with a customer, what are your strengths, what is something you need to work on, etc. After the phone interview, I was called by the branch manager to set up an interview the same week. The interview was with her in the branch and with the teller supervisor who would be my direct supervisor. They asked behavioral questions similar to the group interview. They were very basic and nice during the interview, which only lasted about 30 minutes. I interviewed on a Thursday and was called on Monday with the offer.
Interview questions [1]
Question 1
Describe a situation in which you made a mistake and how did you correct the situation?
I applied through a recruiter. The process took 1+ week. I interviewed at PNC Financial Services Group (Pitts, PA) in Oct 2016
Interview
1st phone interview then 2 assessments, then a group interview with about 12 people. They sectioned off in 2 groups and questioned and at the end we came back together at the end
Interview questions [1]
Question 1
If you saw unethical what would you do? or Ethical
Describe a situation that you had to multitask and how did you feel about it ?
I applied online. The process took 1 week. I interviewed at PNC Financial Services Group (Chicago, IL) in Nov 2015
Interview
Met with a panel. It lasted about 20 min. Easy interview. Many situational questions. Also, many questions based on experience. They all took turns asking about 5 questions each. As long as you give a thorough answer the first time, they won't really ask you to elaborate on your answer.
Interview questions [1]
Question 1
What would you do if a coworker was doing something questionable?