I applied online. The process took 1 day. I interviewed at Marriott International (Austin, TX) in Jun 2013
Interview
I applied online, which was a pretty extensive application that took 30 minutes or so to complete. Got a call about 2 weeks later and set up a face-to-face interview. They were having a job fair, so even though I had a scheduled interview time, I had to wait for about 30 minutes. I first met with the HR person where we briefly went over my resume. Next, I met with a manager, which probably only lasted for 15 minutes or so. They didn't ask any situational questions which surprised me.
I interviewed at Marriott International (Chicago, IL)
Interview
One in-person interview after application was submitted. The interviewers are likely going to be the Front Desk Manager along with an HR / Recruiting person. The interview should last anywhere from 20 - 30 minutes. Two tips would be to have a friendly demeanor and speak clearly.
Interview questions [1]
Question 1
Tell me about a time you had to handle a difficult customer?
Very smooth and friendly interview process involving phone calls/skype interviews. First an introductory interview with HR, then with team lead. No take home tests or proficiency questions related to the job, as it was an entry level position
Interview questions [1]
Question 1
Name a situation where you faced a problem in your job and the steps you took to overcome it?
Series of questions about experiences involving situation, task, action, result method. A back and forth about potential questions relating to the job description. Any observations about the decor of the location that stood out.
