Marks & Spencer Interview Questions | Glassdoor.ie

Marks & Spencer Interview Questions

Interviews at Marks & Spencer

1,066 Interview Reviews

Experience

Experience
75%
13%
12%

Getting an Interview

Getting an Interview
86%
4%
3%
2
2
2
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Assistant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Interview

    Online application alongside face to face interview. Was quick and was offered the job on the day. Online tests can be time consuming and quite difficult so take your time. Face to face interview can be with two members of staff.

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    one on one interview with section manager. easy questions they ask direct from a pre printed sheet which takes around ten minutes based on your background and experience and fit for the role

    Interview Questions

    • tell me about a time you have experienced and/or provided great customer service   Answer Question
  3.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    welcoming and informative.
    Was a one on one interview which means that it wasn't very stressful
    it was my first interview so I was quite nervous, however the individual interviewing me was patient.

    Interview Questions

    • describe your pros and cons   1 Answer

  4.  

    Customer Assistant Interview

    Anonymous Employee in Glassford, Scotland (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer (Glassford, Scotland (UK)).

    Interview

    Simple interview completed online multiple choice test was then inited for an interview sat down with interviewer and asked multiple questions mainly about myself and why marks and spencer , would recommend to be yourself and research into the company and role

    Interview Questions

    • Tell me about a time when you worked in a team   2 Answers

  5.  

    Visual Stylist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1+ week. I interviewed at Marks & Spencer.

    Interview

    I was asked a number of questions regarding current fashion, such as key trends along with a styling task. The interviewer was conversational and kind, gave me time to compose myself and allowed me to ask questions.

    Interview Questions

    • who is the M&S competitor and what the current key trends in fashion, also how do i fit the job profile, what skills do i possess that would add to the current team   Answer Question

  6.  

    Customer Assistant Interview

    Anonymous Employee in Reading, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer (Reading, England (UK)).

    Interview

    Role playing. One of the staff will pretend to be a customer that needs assistance. At that it was about a lady wanted to buy a gift for her father and I showed different range of shirts, etc

    Interview Questions


  7.  

    Catering Assistant Interview

    Anonymous Employee in Manchester, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Marks & Spencer (Manchester, England (UK)) in February 2020.

    Interview

    I did the first stage of the interview online and it was very easy. They offer a HireVue App to finish the 6 interview questions. Almost took nearly 5 minutes, all of them are about the confidence and service awareness, what kind of person you are.

    Interview Questions

  8.  

    Department Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Marks & Spencer in February 2020.

    Interview

    Online interview with set questions usually 5 for you to record your answers -Takes about 5 minutes to complete but you have to get it right as you can’t stop the filming or start again once you have finished

    Interview Questions

    • Give an example of when you have made a commercial decision and what was the outcome   Answer Question

  9.  

    Customer Assistant Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer (London, England (UK)) in February 2020.

    Interview

    Started with a role play, had to 'sell' a product to a 'customer'. You were given an information sheet and 10 minutes to prepare. This was followed by a one on one interview.

    Interview Questions


  10.  

    Section Coordinator Interview

    Anonymous Interview Candidate in Liverpool, England (UK)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Liverpool, England (UK)) in February 2020.

    Interview

    Applied online, there are online test(s) to compete which you are given customer shopping and general day scenario's which can lead to multiple answers. you select your answer from multiple choice answers. If you pass you get an interview date to choose which can be 2 weeks away (and then cancelled).

    Interview consisted of answering some general questions about what you know about the job (even if they've changed the job role advertised). once the 1st interrogation is done, you are given an in-tray assessment. You have 30mins to complete 2 sections/ tests.
    1: complete a blank rota for the day from 6am-8pm you have about 4-5 pages of information on what you need to include in the rota (3x staff briefings, restocking of shelves, breaks, 3hr store check, tills and service desk to be manned all day, with all tills manned 11am-2pm, a 2 hr display change, regular shop tidy, accounting for staff sickness and you have to account for your whereabouts at all times whilst being available for customers and colleagues
    2. a mathematical question about stock vs staff vs time/ productivity but is in a very large box

    nb: from the tests, i assume that you will work solo, m&s rota's are not done in advance, but on a daily basis (not digital), staff are incapable of managing themselves and will soon to be exchanged for robots. it was also mentioned you'd be responsible for managing holiday requests and switching your days off at short notice, which sounds very mismanaged

    Interview Questions


See What Marks & Spencer Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Staff discount, training, holidays, bonuses, nice people”“Staff discount, training, holidays, bonuses, nice people” – Full Review

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