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      Manulife

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      Customer Services Representative Interview

      18 Sept 2015
      Anonymous employee
      Halifax, NS
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through university. The process took 1 week. I interviewed at Manulife (Halifax, NS) in Oct 2013

      Interview

      Submitted resume and cover letter then Interviewed with direct manager and senior level manager. Interview lasted about twenty five minutes. The questions were very straightforward and focused on behavioural questions. Created a comfortable interview environment.

      Interview questions [1]

      Question 1

      Describe a time you resolved a conflict
      2 Answers
      3

      Other Customer Services Representative interview reviews for Manulife

      Customer Services Representative Interview

      9 Oct 2015
      Anonymous employee
      Hong Kong
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Manulife (Hong Kong) in Jun 2011

      Interview

      I applied through an employee referral. Sent cover letter and resume to the employee. Invited to an interview with the HR. Began to work within a week. The interview was mainly around my personal particulars. HR also asked many behavioral questions. HR expects the candidate to have done some research about the company profile, history and target customers and clients. She also hopes to see what the candidates have learnt in previous workplaces, and how may that be transferred to the current workplace after introducing the nature of work.

      Interview questions [1]

      Question 1

      What do you know about the company?
      Answer question

      Customer Services Representative Interview

      6 Aug 2010
      Anonymous employee
      Laval, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Manulife (Laval, QC) in Jan 2010

      Interview

      I was given a phoen interview, where I was asked a series of questions about the role applied for, and was asked about my related experience. I was called a week later for a person to person interview.
      4

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