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      Lumen

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      Customer Retention Center Sales and Service Associate Interview

      18 Jun 2014
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Lumen (Phoenix, AZ)

      Interview

      I first filled out the online application which included one of those long personality assessments. I heard from them about a week later and was invited to come into the office for a computer skills test. After passing that I did an interview with one of the managers/team leaders. It was a pretty short process the longest part was waiting for someone else they were interviewing so they could go over the next step. After that I had two days to complete a drug test and application for a background check. I heard from them later that week and was given a start date for the following Monday. It was a quick and easy process.
      4

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