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      Intermountain Health

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      Customer Patient Services Interview

      20 Apr 2016
      Anonymous interview candidate
      Provo, UT
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Intermountain Health (Provo, UT) in Feb 2016

      Interview

      I received an email asking me to go to the hospital for an interview. I went to the interview, It seemed completely fine. I thought it went really well. I had two people interview me at the same time. One was very friendly, the other lady seemed all business, which is fine. They asked me several questions explained the job and the requirements. They also said that it was in the ER and an on call position. They asked i think 4-5 questions then told me that they had a few more interviews and someone from HR would call by the beginning of the next week. Well no one called. So I reached out to the lady who sent the original email thinking it was maybe her that was going to call and she gave me another number. I left 3 voice mails for the other lady and she still never called back two weeks later. I had applied for other jobs at the hospital and received an email stating I wasn't going to have an interview and they narrowed the candidates. This email was from someone else. So I emailed them asking if they had filled the position I was interviewed for. For the last two days I have emailed this person back and forth and I have also called and left two messages for them. I am never applying there again. I feel like I have applied there for the past 5 years and I only got one interview. It is highly frustrating and I just am not going to deal with it anymore.

      Interview questions [5]

      Question 1

      Are you nervous of blood?
      Answer question

      Question 2

      Describe a major change in a job you held, and how did you handle it?
      Answer question

      Question 3

      Give an example of how you prioritize in a previous role? and how you prioritized.
      Answer question

      Question 4

      Give us an example of when you didn't communicate well.
      Answer question

      Question 5

      Tell me about a time you were unable to fulfill a customers request and what was the solution?
      Answer question