I applied online. I interviewed at Instacart in Dec 2021
Interview
the process began with an email request to schedule a phone call (intro to company discussion of experience, expectations, questions, challenges. following the call would be a video interview including several rounds of one on one and or group interviews.
Interview questions [1]
Question 1
describe a difficult situation you encountered with a customer
Phone interview followed by a data set analysis challenge. Very straight forward and easy. I wasn’t selected, and in the email the recruiter stated if I wanted any feedback to let her know. I reached out (I like learning what my weaknesses are, what they didn’t like, etc.) She never bothered to respond back. Poor look on the company.
Interview questions [1]
Question 1
Does the job description sound like something you’d like doing?
I applied through an employee referral. The process took 4 weeks. I interviewed at Instacart (Atlanta, GA) in Oct 2019
Interview
They were super friendly and helpful all throughout. Very standard "marketplace" process (e.g. Uber, Instacart, DoorDash). The steps were 1) recruiter phone screen, 2) take-home exercise (24 hours, they give you a dataset), 3) interview with the hiring manager (talked about my experience, a behavioral question, and a small case-like question), 4) interview panel with 5 people.
Interview questions [1]
Question 1
How would you manage backlash from a newly instituted shopper policy?
